Tabitha Dean Email & Phone Number

Washington, DC, US

Washington, District Of Columbia, United States

Advised undergraduate and graduate students in the areas of registration, financial aid, and student accounts through exceptional front-line customer service via in-person, phone, or online communicationsManaged a Student Case Management system where students submit online inquiries via the Salesforce platform, providing resolution to over 3600 student.

Assist low-income, first-generation, and underrepresented high school students throughout their college application process. Tasks consist of assisting with college applications, standardized test prep, completing financial aid forms, and more. Serving in a school consisting of approximately 512 students, providing support to students at all levels to.

Chapel Hill, NC

Supervise and develop an Office Assistant staff of 17 students and Resident Advisor staff of 16 students. Produce schedules and oversee responsibilities of the Office Assistant and Resident Advisor staffs. Maintain an optimal office environment while performing administrative duties for a residence hall which houses 916 bed spaces.

Chapel Hill, NC

Mentored and led a team of 12 Resident Advisors in an on-campus apartment-based community. Performed leadership responsibilities which included overseeing staff programs and delegating tasks to the Resident Advisors. Demonstrated crucial critical thinking skills on a daily basis to problem-solve issues within the community as they arose.

Chapel Hill, NC

Provided a secure and inclusive living environment for students and guests living in on-campus apartments. Planned and initiated programs throughout the residence hall to better integrate residents into the community. Developed in leadership, communication, and trained in crisis response.

Chapel Hill, NC

Mentored and led a team of 12 Resident Advisors in an on-campus apartment-based community. Performed leadership responsibilities which included overseeing staff programs and delegating tasks to the Resident Advisors. Demonstrated crucial critical thinking skills on a daily basis to problem-solve issues within the community as they arose.

Chapel Hill, NC

Provided top-notch customer service to on-campus residents and other visitors. Assisted with check-ins and check-outs, distributed mail, and issued main and temporary keys as needed.

Chapel Hill, NC

Performed computer tasks using Microsoft Office and operated an office copy machine. Assisted various student athlete counselors with administrative tasks within the office.

Master Of Public Administration - Mpa

Bachelor Of Arts - Ba, Peace, War, And Defense; Political Science