I.T. Network Assistant
CurrentMaintains the information systems inventory database including but not limited to; software licensing, hardware and user information.Assists with the dispensing of software, hardware and general troubleshooting of the bank’s systems.Performs Daily and End of Day computer operator procedures which include importing and proofing cash letters, balancing and transferring runs from merchant and back counter capture, and End of Day deposit verification and balancing.Images bank documents ensuring all items are properly imaged, foldered and are complete. Conducts work to insure network backups are performed and media is inventoried.Provides assistance with documentation maintenance as it relates to lending and new accounts. Ensures that all maintenance is done in an accurate and timely fashion. Provides precise and friendly communication and assistance with consumer and commercial bank customers predominately in the online banking area, providing technical feedback, troubleshooting and the like to ensure customer’s online products and accounts are in working order.