Tabitha Edwards Email & Phone Number

Billings, Montana, United States

United States

Billings Mt

This is a complex and fast paced work environment that I worked comfortably in with a quality over quantity mindset. I maintained a high level of organization that would allow me to do multiple tasks at once. I was responsible for the review of final reports and generation of invoices prior to distributing to the client. I inspected the condition of samples, recorded all necessary information and noted all discrepancies with proper follow-up. I entered data into our system upon receipt of samples accurately and completely. Reviewed work orders for accuracy and completeness. Provided excellent customer service over the phone and in person along with providing assistance to other teams within the company. I am able to make quick decisions in order to continue with day to day operations. I played a key role after the implementation of a new accounting software to help all teams build an understanding of the new system, how our LIMS system communicates, and building new processes with our change in software. I am able to put an order together quickly and accurately along with familiarity of UPS and FedEx shipping programs.I believe a strong team can work through any obstacle. I am successful working in a team environment and working alone with little to no supervision. I enjoy change, learning new processes and being an active member in development of new systems.

Casper, Wyoming Area

Responsible for assisting clients over the phone with their analytical questions. Write and deliver quotations. Reviewed work orders for accuracy and completeness. I traveled to conventions and met with customers. Reviewed data and generated reports along with QA/QC while ensuring correctness within the report. Also generated customer invoices. Provided assistance to the sample receiving department when needed. I wrote consumer confidence reports for many Public Water Systems within the state of Wyoming. I also developed a new more efficient system and trained others with the company on this process.Actively participated in the hiring panel. Learned how to conduct the interviews and be the moderator. Also assisted HR in ensuring new employees received their new employee packets and that all required information was completed.Was responsible for addressing performance and behavioral issues; scheduling; handling client and staff complaints; conduct weekly team meetings; and attended supervisor meetings.

Casper, Wyoming Area

Responsible for accepting deliveries both vehicular and hand delivered; unloading vehicles; unpacking containers; inspecting condition of items; recording information; noting discrepancies; verifying chain of custody data; sorting samples per hold time; creating work orders; preparing bottle orders for clients; providing client service both over the phone and in person.