Tabitha Hopper Email & Phone Number

Cody, WY, US

Powell, Wyoming, United States

• Management of medical billing processes, including pre-authorizations, timely insurance reimbursement, collections, and payment transactions for a Critical Access-Method II hospital with provider-based clinic as well.
• Experienced in managing multiple projects simultaneously while meeting tight deadlines.
• Proactive denial management that includes identifying trends related to denials or appeals of claims submitted for reimbursement from payers.
• Assist team members in developing and maintaining effective communication skills with patients, family members, and insurance companies while ensuring accurate financial data entry.
• Maintain a high level of confidentiality when dealing with PHI or financial information.
• Implemented new technology solutions aimed at streamlining workflow processes within the department.

Laramie, Wyoming, United States

• Analyzed and resolved complex billing issues related to insurance claims.
• Received incoming calls from customers regarding their accounts receivable status.
• Interpreted information contained in Explanation of Benefits statements.
• Assisted with the development of policies and procedures related to reimbursement processes.
• Identified trends in denials from payers and provided feedback on process improvements.
• Utilized knowledge of coding systems such as CPT, ICD-9, HCPCS and modifiers for accurate claim processing.

Cheyenne, Wyoming, United States

• Duties included medical and dental billing, collections, collections letters and phone calls to insurances and patients to collect accounts receivable. Responsible for correcting claim errors and billing to secondary.
• Pre-authorizations and predeterminations for medical and dental insurances
• Posting of all payments received. Reviewing all remittances and correspondence from insurance companies to ensure that the payments received were correct and submitting corrections or appeals, as necessary.
• Ensured that refunds were sent to patients or insurance companies weekly for any overpayments received.
• Worked closely with physicians on insurance and billing issues or concerns.
• Maintained effective relationships with customers by providing prompt responses to inquiries and resolving any issues that may arise.

Cheyenne, Wyoming, United States

• Oversaw multiple projects simultaneously and ensured tasks were efficiently completed.
• Reduced workplace safety or health hazards by enforcing work practices and procedures.
• Collaborated with staff to develop and carry out processes, resulting in improved performance.
• Recruited qualified personnel by conducting interviews and evaluating resumes effectively, attesting to strong recruitment expertise.
• Orientated and trained employees, encouraging confidence and helping individuals adapt faster to job roles.Counseled and disciplined employees, driving performance improvement.
• Maintained accurate records of financial transactions while adhering to all accounting regulations, reflecting attention to detail.

Cheyenne, Wyoming, United States

• Data entry, medical billing, collections, correcting claim errors, Medicare/Medicaid billing, commercial insurances (contracted and non-contracted), billing to secondary insurances.
• Trained in the company’s report writing system and drafted several revenue cycle reports and performed analysis for different facets of the company.
• Back-up Manager for handling deposit entries, data entry from super bills and training new employees in the department.
• Worked closely with physicians on Medicare issues.

Cheyenne, Wyoming, United States

• Oversaw multiple projects simultaneously and ensured tasks were efficiently completed.
• Reduced workplace safety or health hazards by enforcing work practices and procedures.
• Collaborated with staff to develop and carry out processes, resulting in improved performance.
• Recruited qualified personnel by conducting interviews and evaluating resumes effectively, attesting to strong recruitment expertise.
• Orientated and trained employees, encouraging confidence and helping individuals adapt faster to job roles.Counseled and disciplined employees, driving performance improvement.
• Maintained accurate records of financial transactions while adhering to all accounting regulations, reflecting attention to detail.