Oversee and establish strategic direction of organization in concert with leadership responsibilities for all facets of the operational structure. This includes the review, modification and creation of programs that serve the needs of residents and the community. Ensure adequate monetary, staff and volunteer resources are available to support programs.Core ResponsibilitiesManage all aspects of organization’s operational structure including Finance, HR, Programs and CommunicationsDrive a diversified income stream by proactively managing the development pipeline across various entitiesDevelop grant submission materials including letters of inquiry, proposals and program or project evaluationsDirect staff, Board and volunteers against stated objectives and goals to ensure strategic objectives are metCultivate and maintain relationships with residents and a cross-sector constituency for the health of the communityConsider and incorporate access, innovation, and inclusivity into all programmatic decision for maximum impact

Ensure the mission, vision, and values of Flourish Placemaking Collective (FPC) are integrated throughout the programmatic and operational structures of the organization. This necessitates an ability to demonstrate and help foster strategic thinking among all organizational staff and key partners that guide the organization’s annual strategic priorities. Core ResponsibilitiesEstablish and guide the organization’s approach to strategic thinking and planning.Define process for identifying and entering into contractual agreements with contractors.Formalize annual strategic roadmap that helps establish workplan priorities for staff and contractors.Partner with organization staff to help define weekly baseline activities for each current, and near-term, roleReview policies, systems, and procedures on an ongoing basis to determine what in any, amendments are required.Attend and support key funder meetings as determined necessary in partnership with the EDVP.

In July of 2021, assumed interim staff role to help support the general management functions associated with the Managing Director position. Prior to supporting this aspect of leadership, served the organization as a board member for eleven years, and held several officer positions during that tenure, which included Board Chair, Boar Vice Chair, and Treasurer.Core ResponsibilitiesMonitored financials and directed development efforts that led to exceeding fiscal 2022 budgeted net income by 35%Created forecast, cash flow projects, and monitored spending in partnership with Artistic and Development Directors Oversaw development strategy creation, in partnership with the Development Director; and input from select staffSupported direct reports attainment of goals by guiding workplan prioritization and providing access to resourcesDevised communications roadmap that outlined and directed core messaging priorities on a quarterly basisEstablished agendas and prepared meeting materials for ongoing staff and Board of Director meetings

Provided strategic leadership for member and revenue growth by utilizing internal and external insights. This involved driving a series of intra-sales department connections to identify shifting business trends and the commission of primary surveys to prioritize membership needs.Core ResponsibilitiesLed comprehensive research efforts to derive insights that inform strategic direction aimed at growthManaged $465k marketing budget inclusive of advertising, events, research, and community giving allocationsEstablished project plan and budget for all events and monitor execution through the delegation of tasksConstructed roadmap for monthly newsletter and perform editorial responsibilities along with content creationOversaw goals, execution and assessment of community giving with contributions equal to .5% of sales Coached and developed team members regarding workload management and career objectives

Owned profit and loss generated from several lines of business by establishing market direction through holistic planning. This involved analyzing all facets of the business including annual performance metrics, market and industry data, customer insights and operating goals. It also involved providing daily oversight for driving identified and requested support to customer service groups, training teams and distributor partners. Core ResponsibilitiesProvided daily operational direction to cross-functional team of 20 persons Directed strategic direction of office supply and healthcare products lines of businessDemonstrated a commitment to driving customer value through leveraging voice-of-the-customer insightsFinalized messaging content, tone and target audience for all collateral, training materials and advertisements Led monthly customer service rep feedback sessions to identify process, product, or service opportunitiesPresented strategic business plans to senior leadership to influence and obtain partnership on recommended course

Identified long-term strategic growth opportunities related to new products, markets or systems. This work contributed to maintaining a growth pipeline with initiatives at varying points along a defined stage-gate process. The culmination of this series of efforts provided a ‘go’ or ‘no go’ recommendation to executive leadership.Core ResponsibilitiesFacilitated training sessions for managing innovation pipeline among retail leaders in multiple territoriesLed the design and execution of in-market tests aimed at identifying and driving future growth opportunitiesProvided project consultation for several senior leaders on new business initiatives aimed at diverse marketsOwned business case development in creating testing framework for multi-year, multimillion dollar opportunitiesSecured internal team resources to lead data analysis and determine insights related to new store concept platformArranged logistics for out-of-state meetings, including site, menu, tech, selection and event registration and check-in

Championed strategic brand direction for stationery division and created tactical roadmap to achieve annual objectives. This included establishing individual go-to-market strategies for the boutique and national account markets. Leveraging extensive data to determine an optimal strategy for mature product categories was central to growing the business. Core ResponsibilitiesImplemented marketing plan by partnering and providing work direction to creative and operation teamsCollaborated with creative team to conduct formal product reviews to influence future product developmentDeveloped brand assessment process which directed adoption of procedural changes across departmentsUsed purchasing and creative input to best leverage manufacturing partners for domestic and overseas productionDrove direction of marketing objectives while gathering input from leaders and published final goals by quarterDrove all planning and execution related to regional and national trade show events

Responsible for the profitability of various lines of business. This required an ability to quickly and accurately gauge sales performance and forecast trends to mitigate extensive inventory liability. Developing and maintaining partnerships with vendors was instrumental in being responsive to emerging business needs.Core ResponsibilitiesDirected strategic plans and business partnerships for $25 to $55 million dollar businesses Owned vendor relationships that produced formal contracts for various store models unique by marketProvided supplier partners with forecasts in advance of purchasing cycles to optimize purchasing leverageEducated product team on baseline activities necessary to manage a variety of programs related to each categoryIdentified development opportunities for six direct reports and aligned on growth plans and training scheduleDetermined objectives for buying trips and finalized assortment plans based on sales trends and business roadmap