Tabitha Wilson Email & Phone Number

Responsible for reviewing, analyzing, approving and underwriting individual consumer requests within company and industry guidelines.Evaluated and ensured all loan documents were accurate, complete, and compliant. Reviewed credit reports, applicable ratios (i.e. Debt ratios, loan-to-value) and other supporting documentation; using an automated scoring.

Demonstrated speed and efficiency while offering outbound email support to Mortgage Loan Originators (MLOs)Created inquiry response templates and cross-trained new team members on email support processActed as a source of expertise to members of the SAFE Team, as well as, MLOs, Human Resources(HR) and Line of Business(LOB) liaisons Assisted MLOs with the.

Answered inbound calls from homeowners in jeopardy of foreclosure and placed qualified customers into non-HAMP loan modification programs that would prevent foreclosureEvaluated loan submissions in accordance with FHA, VA, PMI, FHLMC, FNMA and Investor guidelines, policies and proceduresAnalyzed loan submission documents for accuracy and.

Processed contracts from receipt to Commercial Operations to implementation release (including account setup, commercial review, financial review, license review and order entry).Maintained the order book of computer software, hardware and services and monitored picking and shipping to ensure orders reached clients in a timely manner. Served as liaison.

Processed contracts from receipt to Commercial Operations to implementation release (including account setup, commercial review, financial review, license review and order entry).Maintained the order book of computer software, hardware and services and monitored picking and shipping to ensure orders reached clients in a timely manner. Served as liaison.

Originated loans for small business owners who did not qualify for conventional loans. Accessed credit information, processed credit report requests and provided credit rating information to credit bureau.Ensured loan packages were in compliance with applicable credit underwriting policies and procedures. Implemented credit analysis process where decision.

Provided management to branch personnel and displayed enthusiasm in promoting bank campaigns to help motivate team.Promoted and sold products and services to new and existing customers, referring business to other segments as appropriate. Opened accounts and handled customer service requests, including problem-resolution. Developed new business and.

Worked in fast-paced inbound call center environment, multi-tasked with multiple computer applications and provided excellent customer service while articulating benefits and services to customers Received extensive training to become familiar with medical terminology, medical claims and benefits for health insurance clients age 65 and younger. Educated.

Master'S Degree, Counseling Psychology

Bachelor Of Science, Business Administration

Key courses in Financial and Strategic Management, Accounting, Marketing, Economics, Statistics and Banking