Entrusted as a key holder for one of North Carolina's oldest wineries, in result of demonstrated trustworthy and reliable performance.Educate consumers regarding wine making processes and diverse wine characteristics and classifications. Maintains continuous knowledgeability via proactive learning of product specifications.Host and administer wine tastings, orchestrating engaging experiences for customers, ensuring maintenance of a loyal customer base and continued business development.Apply sales methodologies in alignment with customers stated product preferences.Responsible for all opening & closing facility operations during weekends' highest customer volume.

Maintained 97% customer service satisfaction level, in conjunction with analyzing and improving processes to reduce excess and nonviable inventory.Lead trainer for computer conversion from a UNIX based system transitioning to the Biceps/Triceps warehousing management system, resulted in paperless online ordering.Purchased accurately & efficiently tracked over 4,000 SKUs (stock keeping units) codes, from 60 different vendors. Inclusive of private label, paper, spices, pet, and confectionery products.Collaborative 3-person team member, responsible for all Hawaii warehouse dry grocery procurement.Drove cross-departmental accountability, holding individuals responsible for meeting targeted deadlines, to ensure timely and complete order fulfillment. Negotiated payment agreements and contracts in alignment with company requirements.

Responsible for accurate product orders from 85 vendors, for 3 individual West Coast warehouses, with total SKU count of 6,300. Negotiated advertising contracts with manufacturers, of which 90% were national and regional level advertisers.Monitored total inventory dollars and financials utilizing sales forecast projections and review of actuals and long reports, returning unnecessary or seasonal inventory to vendors.Analyzed and facilitated integration of new products into warehousing, eliminated slow sellers.Resolved numerous concerns, inquiries, and any order discrepancies effectively.