David Perez Email & Phone Number

Austin, Tx, Us

Austin, Texas, United States

Burbank, California, United States

As a Senior Systems Reliability Engineer at Walt Disney Studios, I am responsible for ensuring the reliability, scalability, and performance of critical applications and services used by internal teams and external customers. I collaborate closely with cross-functional teams of engineers, developers, and operations personnel to design, implement, and maintain complex systems that powered the creative and business operations of the studio.

Los Angeles, California, United States

Austin, Texas, United States

As a Production Engineer, some of my responsibilities include:* Design, write, test, integrate, and maintain programmatic solutions that measurably reduce toil and perform at scale* Solve complex plus important issues utilizing creative engineering solutions.* Constantly look for opportunities to automate and optimize* Partner with leadership to define, document, and communicate technical details in support of Production Engineering* Align with Product and Engineering Management to be a united voice of focus and execution on team objectives* Work closely with Stakeholders and Product Management to ensure the Production Engineering Team are appropriately engaged in, and aware of, feature/product releases* Be a dedicated partner to the other members of our team* Be customer-inspired! Utilize technology in a way that enables positive customer outcomes* Participate in on-call rotation and determine/implement solutions to reduce production interrupts

Austin, Texas

As a Technical Operations Team Lead, I oversee day-to-day activities for our team; ensuring that systems, services, and infrastructure are reliable and secure. I help lead a team which develops and implements alert monitoring solutions for business-critical systems, responds to escalations, and monitors overall platform performance. I provide leadership to senior management; assisting with providing resolutions for challenges which impact production or service delivery to customers.* Process Enhancement Developing Interdepartmental Escalation Policies Routinely participating and contributing to Quarterly Initiatives and Sprint Goals * Technical Skills Baseline understanding of: -Systems Operations in Linux - Networking - Risk Assessment - Containers (docker/kubernetes) - Configuration Management with Ansible - Deploy/Patching Lifecycles using Jenkins - AWS/GCE Platform offerings and configurations - Bash and Python 3 - Strong understanding of LAMP+ Stack* Communication Skills Daily Incident Manager rotation for Outages providing real-time status updates to Senior Leadership, Product Owners and internal Customers. Routinely communicate operational risks and scope of the impact associated with deploys, patching, and maintenance.* Team Leadership Providing clarity to senior managers when solving challenges that affect production and service delivery Advocated for blameless post mortems and customer-facing RCAs. Help address differences and conflicts among engineers as they arise.

Austin, Texas Area

With a rapidly growing infrastructure spread across multiple vendors the role of System Operations Engineer is highly flexible, calling for rapid adaptation to maintain and update a diversified platform. Some of the responsibilities this roles entails include, but are not limited to:* Running and growing a large scale, high availability environment.* Improving existing process and automation* Improving and refining server monitoring (Zabbix)* Being a technical escalation point for our Customer Experience team* Executing large system changes using the latest configuration management technologies including Ansible

Austin, Texas Area

* Enterprise Level support for Managed WordPress Hosting solutions* Daily tasks include: * Troubleshooting, diagnosing and providing solutions on a Managed Software Stack to include Varnish, Nginx, Apache and MySQL. * Engineer solutions for Fortune 500 companies to ensure both compatibility and stability of mission critical applications/websites. * Relay a deep understanding of our software stack to other developers/engineers to find creative solutions to needs not readily met with pre-made applications. * Point of escalation for Git related issues including general/advanced troubleshooting and consultation for implementation with our platform. * Communicate with leadership and Engineering on ways to further improve our platform with both the needs of our customers and the needs of the company in mind. * Provide leadership and mentoring for other Support Engineers on the basics of using Git, including teaching New Hires once every training cycle.* Responsible for Git In Motion Webinar provided by WP Engine, as well as a Git Best Practices WhitePaper.

Austin, Texas Area

Houston, Tx

Training new hire employees for a leading web hosting company.Responsibilities include:- Conveying and reinforcing HostGator.com policies and procedures to new hires.- Lecturing and reinforcing through Moodle topics including but not limited to: - cPanel/WHM - Plesk - DNS - Apache - Email - Wordpress, Joomla, Drupal and other CMS' - Troubleshooting all of the above specified technologies- Introduction to HostGator tools- Chat/Call Audits, ensuring agents are following proper procedure for resolving issues.- Providing Management with trainee assessments.- Interacting with Director of Training to maintain stable and efficient training process, including noting any issues that may need to be addressed, such as new updated policies, troubleshooting techniques, etc.