Acting Head Of Technical Services (Infrastructure)
Current
Oct 2024 - Present
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Thomas Farrand Email & Phone Number
Head of Digital Experience and Technical Services (Infrastructure) at Nottingham Trent University
at
Nottingham Trent University
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Role
Head of Digital Experience and Technical Services (Infrastructure) at Nottingham Trent University
Location
Nottinghamshire, England, United Kingdom
Who is Thomas Farrand? Overview
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Thomas Farrand is listed as Head of Digital Experience and Technical Services (Infrastructure) at Nottingham Trent University at Nottingham Trent University, based in Nottinghamshire, England, United Kingdom. AeroLeads shows a matched LinkedIn profile for Thomas Farrand.
Thomas Farrand previously worked as Acting Head of Technical Services (Infrastructure) at Nottingham Trent University and Head of Digital Experience at Nottingham Trent University. Thomas Farrand studied at Garibaldi College.
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Email format at Nottingham Trent University
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Nottingham Trent University
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Profile bio
About Thomas Farrand
Digital Technology Leader and Creative Problem SolverWith a rich experience of over 24 years in digital technologies, I bring a unique blend of leadership and innovation. I place people at the heart of every technology strategy, fostering trust and authentic partnerships with customers and peers. My transparent and open leadership style creates environments that drive exceptional customer engagement and experiences.Recognised for my practical, trustworthy, and dedicated approach, I bring a systematic and organised perspective that prioritises objective analysis and successful idea implementation. I am always eager to learn new skills and technologies and share my knowledge and experience. I am actively seeking opportunities to connect with like-minded professionals and contribute to meaningful and impactful projects in the digital technology domain.
Current workplace
Thomas Farrand's current company
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8 roles
Thomas Farrand work experience
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Head Of Digital Experience
CurrentI am responsible for enhancing the digital experience of students, colleagues, and customers at Nottingham Trent University. I lead and manage teams that optimise digital platforms, networks, telephony, and software and work with various stakeholders to deliver high-quality digital services. I also oversee service improvement, project delivery, budget.
Apr 2020 - Present
Digital Services Manager
In my previous role as the Digital Services Manager, I led and coordinated a team of IT professionals who provided various digital technologies and support services across the University. I managed the budgets, the customer services, and the ITIL processes for all digital technologies’ services, ensuring their quality, security, and compliance. I.
May 2019 - Mar 2020
Team Leader Unified Communications
In my previous role, I was responsible for managing the team and the products related to Unified Communications. I also advised on the Information Systems strategy and led several service improvement and cloud transformation projects. I received recognition from Microsoft and Cisco for my achievements in this area. I provided support for crucial university.
Oct 2008 - May 2019
Technical Support Analyst - Microsoft Exchange Administrator
As a technical support analyst I was responsible for supporting the staff and student email service (On-premise Exchange 2003 - 35k+ users), to plan, design and manage the technology through its lifespan and to ensure that at all time the University was getting the best value for money, leading sector technology and utilising the technology to its.
Jan 2008 - Oct 2008
It & Av Technician
My primary role was to plan and provide IT/AV technical support services to staff, students and external clientswithin all areas of the University and to ensure the continuous provision of customer serviceacross the remit of IT and Audio Visual and the development of services to meet futurerequirements.
Apr 2006 - Dec 2007
It Technician
Fraser Brown Solicitors
During my time at Fraser Brown Solicitors, I worked as an IT Technician providing local IT support and maintenance. Responsibilities included:- PC installation and imaging- Hardware/Software support- Networking and cable installation- AD / Exchange administration- General Server administration- Backup / Restores
Sep 2002 - Apr 2006
It Technician
I was employed by my school whilst studying for my A levels to provide IT support to the school and maintain the schools computer systems.
Feb 2000 - Sep 2002
1 education record
Thomas Farrand education
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Garibaldi College
FAQ
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What company does Thomas Farrand work for?
Thomas Farrand works for Nottingham Trent University.
What is Thomas Farrand's role at Nottingham Trent University?
Thomas Farrand is listed as Head of Digital Experience and Technical Services (Infrastructure) at Nottingham Trent University at Nottingham Trent University.
Where is Thomas Farrand based?
Thomas Farrand is based in Nottinghamshire, England, United Kingdom while working with Nottingham Trent University.
What companies has Thomas Farrand worked for?
Thomas Farrand has worked for Nottingham Trent University, Fraser Brown Solicitors, and Garibaldi College.
How can I contact Thomas Farrand?
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What schools did Thomas Farrand attend?
Thomas Farrand studied at Garibaldi College.
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