Trevor Cross Email & Phone Number

Toronto, On, Ca

Toronto, Ontario, Canada

Researcher with Dr. Priyank Chandra's STREET Lab (Socio-Technical ResistancE and Ethical Technologies Lab)Projects:- Mapping the eco-system of accessibility and accommodation systems on university campuses- Evaluating and improving the design of tools for data scientists working with high-dimensional dataResponsibilities:- Conduct literature reviews on accessibility in post-secondary institutions and accessibility in data science - Plan and develop research study design- Write and develop materials for university ethics application- Create interview protocols tailored to varying stakeholders- Conduct interviews with stakeholders- Create Shell scripts and Python code to transcribe audio files using OpenAI Whisper- Analyze interviews using qualitative coding and synthesize the results into insights- Co-lead the writing of academic articles

Program Assistant at the Knowledge Media Design InstituteProfessor: Dr. Mary Elizabeth LukaResponsibilities:- Developed an innovative hybrid course that includes organizing script development sessions and recording sessions with guest lecturers and senior faculty- Managed and produced lecture series with faculty members associated with the Institute- Documented user-centred processes mobilized to develop and test elements of the hybrid course with a view to developing curriculum change documents as needed- Documented methods and processes used to develop content for the virtual components ofthe course delivery, with a focus on alternative formats and masterclass approaches suitable to crossover between academia and the private sector- Conducted thematic analysis on recorded lectures using qualitative coding

Professor: Dr. Olivier St-CyrProject: Acquainting Canadian Seniors with State-of-the-Art Dementia Prevention Strategies: Up Close and PersonalResponsibilities:- Produced 16 animated videos in French and English for a government-sponsored awareness program- Developed video production workflows for the production team to ensure video editing was consistent- Investigated different technologies for video production- Identified stock media files for video production- Created and edited content for dementia awareness videos- Created graphics and other assets for all videos produced

Morrisonville, New York, United States

- Resolved end-user issues in a B2B context related to computers, servers, business applications, and cybersecurity- Developed standard operating procedures for software deployment on MacOS to ensure consistent device support- Conducted employee interviews for companies with U.S. Department of Defense contracts as part of NIST Cybersecurity assessments- Traveled to clients for on-site hardware installation

Montreal, Canada Area

Professor: Dr. Emmanuelle Vaast- Gathered information about the Twitter accounts of 150+ data scientists to identify differences across genders- Met deadlines set by the professor and presented data and findings in an organized and clear manner

Montreal, Canada Area

- Graded assignments, midterms, and finals in a timely manner to provide students with their grades as soon as possible- Held tutorial sessions to answer questions about the course and to help students prepare Excel assignments- Provided in-class support to the professor during lectures to help answer questions from students

Plattsburgh, New York

- Processed transactions quickly and effectively to provide customers with the best experience- Familiarized customers with various products and services to improve their current financial - Motived fellow staff members to perform at their best despite the high-stress environment created by vacancies in the bank branch

Master Of Information, User Experience Design, 4.00/4.00

Activities and Societies: Accessibility Interest Working Group, Peer Mentorship ProgramThesis Title: Design and Evaluation.

Bachelor Of Commerce (B.Com.), Information Systems; International Management, 3.74/4.00

Exchange Semester, International Business