David Taglieri Pmp® Email & Phone Number

Boston, MA, US

Orlando, Florida, US

• Director of Sales Engineers with a strong track record of driving technical wins and increasing client adoption in conversational AI. Leverage expertise in technologies like Conversational Design, Prompt Engineering.
• Technical Sales Enablement: Partner with Account Executives to deliver tailored product demos and proof-of-concepts (POCs) that address client needs, driving adoption of Kore.ai’s solutions—including virtual assistants.
• Trade Show Representation: Showcase Kore.ai’s products at industry events, building brand visibility and engaging prospective clients.
• Strategic Collaboration: Facilitate cross-functional collaboration with product and development teams, identifying and addressing technical challenges and bugs to improve product quality, enhance customer satisfaction.
• Customer Success Support: Partner with customer success teams to maximize solution impact, ensuring clients realize the full value of Kore.ai’s offerings.

Orlando, Florida, US

Directed strategic pre-sales engineering initiatives within the financial services vertical, offering technical expertise and guidance to the team. Collaborated closely with cross-functional teams including sales, product management, and engineering to develop tailored solutions aligned with client requirements and market trends. Applied advanced Language.

Manchester, NH, US

Online adjunct instructor instructing undergraduate students majoring with Information technology, project management and operations management degrees.

Belmont, CA, US

Direct technical and sales account responsibilities for Enterprise accounts in the northeastern territory. Perform advanced technical presentations for customers, and prospects remotely and in person. Manages all customer feature requests including documentation of customer requirements, prioritization of all customer requests within each account, and.

Bedford, MA, US

• Supports sales teams in technical pre-sale discussions. Develop and reviews Internal and partner statements of work, along with cost estimations for customers’ requirements for Professional Services engagements..
• Provide onsite and webinar demonstrations of Cisco’s Collaboration portfolio to potential and current customers.
• Designs, architects, and delivers Cisco Webex Suite cloud solutions (UCaaS & CCaaS), UCM cloud, and on-premise Cisco solutions to organizations.

Greenwood Village, Colorado, US

• Support sales productivity and deal flow by securing the “technical close” in complex solutions. Develop and reviews Internal and partner statements of work, along with cost estimations for customers’ requirements..
• Designed, architected, and delivered Cisco contact center solutions, on-prem and CCaaS, to include integration with multiple third-party vendors and applications increasing customers contact centers efficiency while.

Bloomington, Minnesota, US

• Support sales productivity and deal flow by securing the “technical close” in complex solutions. Develop and reviews Internal and partner statements of work, along with cost estimations for customers’ requirements..
• Designed, architected, and delivered Cisco contact center solutions, on-prem and CCaaS, to include integration with multiple third-party vendors and applications increasing customers contact centers efficiency while.

Bloomington, Minnesota, US

• Provided subject matter expertise for the Cisco technologies products while managing multiple UC and network infrastructure projects. Lead project teams across multiple projects running simultaneously across several.
• Managed consecutively around 10 to 15 small to large scale/complex customer facing IT projects from inception to completion with time, scope, and budgetary constraints.
• Managed the configuration and installation of Cisco, Avaya and third party products including, Cisco UCS, CUCM, CUIC, Cisco UCCX and UCCE, Avaya (CM, LSP, ESS, CMS), Avaya IPO, Meraki, RightFax, Singlewire, Swampfox.

Boston, Massachusetts, US

• Oversaw day-to-day technical operations of the Unified Communications department and provided guidance to ensure that the Unified Communications Engineering staff executed all functions in accordance with Company.
• Developed Beacons Unified Communications systems alert and response process to uncover and mitigate issues.
• Identified business and contact center team requirements, develop Beacons telecommunications strategy to enable contact center mobility and enhance communication and collaboration across business units.

Boston, MA, US

• Directed a high-caliber team of five IP analysts to maintain hospital’s voice network functions up to date while ensuring system integrity, stability and security. Implemented new UC infrastructure, as well as provided.
• Implemented hospital’s proof of concept telehealth program deploying an integration between Vidyo and the Cisco.
• Managed the migration of over 1,000+ hospital staff members from legacy environment to the Cisco CORE UC environment.
• Oversaw the migration from existing TDM environment to a SIP deployment.
• Managed multiple voice network upgrades managing and mitigating any risk to hospital operations,

Boston, MA, US

• Led all aspects of design, installation, maintenance, and support for telecommunications platforms, including Nortel PBX, Cisco CUCM, UCCX, Unity Connection, Meeting Place, Cisco Emergency Responder, Cisco VCS.
• Created several initiatives and reengineered processes with a keen focus on increasing patient satisfaction.
• Deployed a new audio-conferencing system to support over 5,000 hospital staff members.
• Migrated over 2,000 hospital staff members from legacy PBX to the Cisco CORE environment.
• Designed and managed the migration of the existing unified communications and contact center infrastructure residing on physical hardware to a newly upgraded Cisco UCS virtualized environment.

San Jose, CA, US

Boston, MA, US

San Jose, CA, US

Washington, DC, US

Petty Officer 3rd Class – Interior Communications Electrician, USS Mount WhitneyMaintained and repaired interior telecommunications systems and prepared and interpreted blueprints, wiring diagrams and sketches for equipment

Master'S Degree, Operations And Project Management

Master Of Business Administration (M.B.A.), It Management

Bachelor Of Business Administration (B.B.A.), Small Business Management

Associates, Small Business Management