Managing multiple stakeholders in the Spare parts business, including IT, sales, and marketing teams. My responsibilities include developing and executing eCommerce strategies to increase website traffic, engage customers, and drive conversions. I ensure the smooth flow of data between the ERP and eCommerce portal, while creating and managing product listings, pricing, and promotions to enhance customer satisfaction and profitability. Additionally, I oversee customer and vendor on-boarding, training, and order management, including tracking sales operations up to shipment. I leverage website analytics and data insights to optimize user experience and sales performance, and collaborate with cross-functional teams, such as marketing and customer service, to provide a seamless customer journey. I conduct website function testing and oversee project management. Lastly, I stay up-to-date with industry trends and best practices to continuously improve the online store's competitiveness and performance

Responsibilities: Responsible for collaborating with cross functional partners to manage all aspects of the eCommerce business including, Business Development, Planning content strategy, promotional campaigns and digital marketing, web and Media, customer service, web analytics and web technologies. Online merchandising, A/B Testing, platform migrations,Work cross-functionally with distribution, Amazon, and e-commerce team to ensure flawless execution of online content and enhancements and help drive the e-commerce road map forward.Lead Teams of Developers, Designers, Mobile App Developers, vendors, Categories and Products management.Category planning, contract negotiation, brand and product selection, and end to end management of product lifecycle.International sourcing and API integrations with all vendorsKey Achievements:Planing, designing, development and execution of complete commerce website www.esmartshope.com with 100 vendors and 200k products in 1.3 years. Executing sales and marketing strategy to bring 4000 recurring customers with average sales on 180k USD.Maintaining strong relationships with over 100 International and local suppliers to ensure margins are competitive for the region, for the launch in 2018, representing 80% of the launch catalogue of 200k SKUs at the cost of 20k AEDSigned Brands like Ikea, ACE, Vaultex, Noon, Aiwas, Prestigeous, True care, Konga, All Saints at competitive prices for the region on consignment terms.

Responsibilities: The role was focused purely on new business through the sale of web and desktop based solutions including ERP, CRM, MobileApps, Servers solutions , IT security and E-commerce solution.Maintain high levels of prospecting activity every day to ensure to build relationships that drives success(cold-call, email, social selling etc.) Writing up concise, value-based sales proposals for Govt TendersBuild a network of key B2C and B2B partnerships, ensuring that it contributes to overall brandreach and growthMaintain strong and detailed knowledge of all in-house technology and facilitate detailed technical discussions leading to the successful implementation and seamless integration with partner’s systemsPlanning and Preparing Presentations for clientsForecast future trends and orient strategies to capture maximum benefits.Identify strategic new marketing and promotional opportunities and develop new senior market relationships to increase business revenue generationSkills learned : Programming structure ( Laravel, Magento, Wordpress, Prestashop), Mobile Apps ( android , iOS), Linux, Abuntu, Hosting, ERP, CRM, Security solution , ITIL ,Project Management and Digital Marketing ( SEM, SEO, Email- mail chimp).Achievements: Generated a revenue of 7.5 millions AED in 3 years.

Speak with potential customers to learn about their business process needs and Build solution for customer to solve their business needs and help their processes run more ef-ficientlyPresent the solution to the customer and answer any technical questions Communicate the solution such that people who are non-technical or unfamiliar with the soft-ware can fully comprehend itIdentified "bottlenecks" and implemented new and improved processes and policies. Documented process flows and developed requirements for functional improvements and enhancements to maximize user engagement. Elicited stakeholder feedback and input through interviews and surveys.

Responsibilities: CRM ,SAP R/3 module quotations and order generation• Communication with costumer regarding sales concern.• Coordination with IBM, DELL, COMPAQ and HP.• Account management of DELL and HP.• Placement of order through SAP.• Tracking and monitoring orders till shipment.• Providing technical services of Dell and Hp laptops and desktops.• Software installations and troubleshooting.• Analyses of IT market and bring best and Economical vendors to panel.• Monthly report generation of sale of vendor and customer.• Managing CRM.• Managing Part generation Software.• Arranging trainings, meetings and seminars.• Reporting Manager regarding daily, monthly and quarterly sales.Achievement: Learnt SAP