Tahnika Dentham Email & Phone Number
@cox.com
2 phones found area 804 and 404
LinkedIn matched
Who is Tahnika Dentham? Overview
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Tahnika Dentham is listed as Product Operations Manager at Cox Communications, a company with 14312 employees, based in Atlanta Metropolitan Area, United States, United States. AeroLeads shows a work email signal at cox.com, phone signal with area code 804, 404, and a matched LinkedIn profile for Tahnika Dentham.
Tahnika Dentham previously worked as Senior Solutions Architect at Cox Communications and IT Project Manager at Zerochaos. Tahnika Dentham holds Graduate Certificate, Fintech Innovation from Georgia State University - J. Mack Robinson College Of Business.
Email format at Cox Communications
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AeroLeads found 1 current-domain work email signal for Tahnika Dentham. Compare company email patterns before reaching out.
About Tahnika Dentham
Productive and energetic IT Professional with over 20 years of experience in the Telecommunications industry.Specialties: Extensive knowledge of Cable, High Speed Data, and Digital Telephone with excellent communication skills and professional business protocol. Experienced in management, training, data management, and testing. With additional experience in customer service, billing, cash/payment handling, sales, collections, and equipment inventory/handling.
Listed skills include Telecommunications, Call Center, Change Management, Data Management, and 9 others.
Tahnika Dentham's current company
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Tahnika Dentham work experience
A career timeline built from the work history available for this profile.
Senior Solutions Architect
It Project Manager
IT Project Manager, contracting with Cox Communications' BSS Application Development group.
System Business Analyst
- Writes business requirements and high-level designs for software development specializing in Cable/Telecommunications Billing.- Facilitates and participates in stakeholder sessions to elicit requirements, uncover required information and resolve solution design issues.- Assess and advises on Telecommunications Billing Systems, business processes.
Senior Business Analyst
- Responsible for transitioning new products and applications into IT Operations Support; participating in the requirements, design, and development phases.- Ensuring operational readiness by preparing all initiating processes including Service Guides/Support Models, Monitoring requirements, using HP SiteScope and BMC Remedy systems.- Configures, upgrades.
Database Analyst-Ls Technology Services
- Solved technical ICOMS system issues, on DB2, for leading communications companies by running SQL queries and using end-user experience to recognize incorrect use of the order entry process. - Corrected problems with addressable interfaces on IBM iSeries platform answering system messages, stop/start interfaces, and assisting with port configurations..
It Systems Consultant
- Built a new database and created Extranet for McDowell Adjusting, a claims adjuster firm, connecting to the San Diego Metropolitan Transit System. - Assisted with the hardware and software installation and upgrades. - Coordinated and facilitated meetings/communications with various vendors, and the client to build a new web-based infrastructure..
It Business Analyst
- Administrated the change management process for 200+ call center, nine divisions, and corporate management. - Provided software requirements to programmers and web developers to address major software needs for the Knology organization. - Performed user acceptance testing for software changes and enhancements.- Documented system processes for end-users.
Applications Support Manager
- Supervised Information Technology ICOMS billing help desk serving a 900+ call center.- Managed the IT planning and development of ICOMS software and upgrades.- Researched and troubleshot all ICOMS billing issues related to software problems for Telephony, Data, and Video.- Researched and troubleshot all JDE and Kronos issues, and managed all DB2 database.
It Business Analyst
- Developed and analyzed business methods and procedures for 19 call centers nationwide.- Coordinated multiple project plans for simultaneous software rollouts and met all deadlines.- Completed detailed technical reports and summaries of software testing and recommendations.- Analyzed Oracle databases using SQL queries and reports.- Conferred with.
Customer Care
- Worked in a high volume call center to resolve technical problems for Cable, High Speed Data, and Digital Telephone; scheduled technicians to the field.- Provided feedback to employees by call monitoring, analyzing Aspect switch reports and providing a monthly performance profile. - Resolved complex customer complaints concerning all areas of the company.
Colleagues at Cox Communications
Other employees you can reach at cox.com. View company contacts for 14312 employees →
Bruno Wiese
Colleague at Cox Communications
Omaha, Nebraska, United States, United States
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JK
Joshua Kossin
Colleague at Cox Communications
Wichita, Kansas, United States, United States
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FL
Fayard Lambert
Colleague at Cox Communications
Esbon, Kansas, United States, United States
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NR
Numayr Rahman
Colleague at Cox Communications
Edmond, Oklahoma, United States, United States
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EA
Eric Andrews
Colleague at Cox Communications
United States, United States
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JH
James Hawkins
Colleague at Cox Communications
Lincoln, Rhode Island, United States, United States
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SM
Saundra Moran
Colleague at Cox Communications
Oklahoma City Metropolitan Area, United States
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VT
Vanessa T.
Colleague at Cox Communications
Edmond, Oklahoma, United States, United States
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MG
Melanie Gayhead
Colleague at Cox Communications
Hampton, Virginia, United States, United States
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KH
Karen Hill
Colleague at Cox Communications
Atlanta Metropolitan Area, United States, United States
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Tahnika Dentham education
Graduate Certificate, Fintech Innovation
Bachelor Of Science, Information Technology
Frequently asked questions about Tahnika Dentham
Quick answers generated from the profile data available on this page.
What company does Tahnika Dentham work for?
Tahnika Dentham works for Cox Communications.
What is Tahnika Dentham's role at Cox Communications?
Tahnika Dentham is listed as Product Operations Manager at Cox Communications.
What is Tahnika Dentham's email address?
AeroLeads has found 1 work email signal at @cox.com for Tahnika Dentham at Cox Communications.
What is Tahnika Dentham's phone number?
AeroLeads has found 2 phone signal(s) with area code 804, 404 for Tahnika Dentham at Cox Communications.
Where is Tahnika Dentham based?
Tahnika Dentham is based in Atlanta Metropolitan Area, United States, United States while working with Cox Communications.
What companies has Tahnika Dentham worked for?
Tahnika Dentham has worked for Cox Communications, Zerochaos, Amdocs, Netcracker Technology, and Solutions Today, Llc.
Who are Tahnika Dentham's colleagues at Cox Communications?
Tahnika Dentham's colleagues at Cox Communications include Bruno Wiese, Joshua Kossin, Fayard Lambert, Numayr Rahman, and Eric Andrews.
How can I contact Tahnika Dentham?
You can use AeroLeads to view verified contact signals for Tahnika Dentham at Cox Communications, including work email, phone, and LinkedIn data when available.
What schools did Tahnika Dentham attend?
Tahnika Dentham holds Graduate Certificate, Fintech Innovation from Georgia State University - J. Mack Robinson College Of Business.
What skills is Tahnika Dentham known for?
Tahnika Dentham is listed with skills including Telecommunications, Call Center, Change Management, Data Management, Disaster Recovery, Testing, Customer Service, and Oracle.
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