Quality Assurance
Verona, Wisconsin, United States
Traveled to customer locations to assist with go-lives through at-the-elbow end user support and system support in command centersOwned and managed enhancement projects to make sure we're meeting deadlines with high quality.Created and maintained tools to improve documentation quality and consistency.Tested software to verify functionality works as intended, identify issues, and suggest enhancements.Coordinated company-wide testing efforts to target supporting new deployment platforms.