Taís Crestani Schmitz
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Taís Crestani Schmitz Email & Phone Number

User Assistance Developer at SAP
Location: Sapucaia Do Sul, Rio Grande Do Sul, Brazil 8 work roles 2 schools
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Current company
SAP
Role
User Assistance Developer
Location
Sapucaia Do Sul, Rio Grande Do Sul, Brazil
Company size
132456 employees

Who is Taís Crestani Schmitz? Overview

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Taís Crestani Schmitz is listed as User Assistance Developer at SAP, a company with 132456 employees, based in Sapucaia Do Sul, Rio Grande Do Sul, Brazil. AeroLeads shows a matched LinkedIn profile for Taís Crestani Schmitz.

Taís Crestani Schmitz previously worked as Associate Technical Writer at Accruent and Technical Writer at Accruent. Taís Crestani Schmitz holds Technology, Análise E Desenvolvimento De Sistemas from Universidade La Salle.

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About Taís Crestani Schmitz

Welcome to my profile!I am a detail-oriented, organized, and proactive professional with a degree in English (2021) and over 5 years of experience teaching English to teenagers and adults. In 2022, I transitioned into the tech field, a long-standing passion, and graduated in Systems Analysis and Development in 2024.My journey in technology began at SAP, in the Customer Engagement Support team, where I developed skills in analytical thinking, written communication, and a customer-centric approach. There, I helped numerous clients achieve their goals through on-demand services and proactive support.Currently, as an Associate Technical Writer at Accruent, I focus on creating and updating technical documentation that makes complex software applications more accessible to users. My goal is to produce clear, concise, and user-centered content, ensuring that information is always aligned with best practices and easily understood.I’m always looking for ways to use and expand my knowledge, combining my technical and interpersonal skills to drive innovation and add value in the tech field.Thanks for stopping by :)

Current workplace

Taís Crestani Schmitz's current company

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SAP
Sap
User Assistance Developer
State of Rio Grande do Sul, Brazil
Website
sap.com
Employees
132456
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8 roles

Taís Crestani Schmitz work experience

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User Assistance Developer

Sap

State Of Rio Grande Do Sul, Brazil

Associate Technical Writer

Current
Accruent

São Leopoldo, Rio Grande Do Sul, Brazil

- Design and develop external and internal documentation in a variety of formats for software applications and technologies.- Write and edit user guides, online help, release notes, technical installation and configuration guides, white papers, and operating and maintenance manuals for technical and business audiences.- Work closely with the Engineering.

Aug 2024 - Present

Technical Writer

Accruent

São Leopoldo, Rio Grande Do Sul, Brazil

- Create, update and generate help documentation; - Write and edit online help and release notes using MadCap Flare; - Write and update product documentation using online Git repository (Bitbucket), in collaboration with other team members; - Document features of new software release and enhance the existing product documentation on a regular schedule.

Mar 2024 - Aug 2024

Customer Engagement Support (Ces) - Ixp Intern

Sap

São Leopoldo, Rio Grande Do Sul, Brazil

- CES Monitoring & Dispatching: monitoring and dispatching worldwide customers' (Latin America, North America, EMEA, APJ and Greater China) internal requests; gathering data required for the processors to engage with SAP Enterprise Support customers; analyzing each request and dispatching it accordingly; assigning customers incidents and requests to my.

Apr 2022 - Mar 2024

Teaching Supervisor

Uptime – Comunicação Em Inglês

Sapucaia Do Sul, Rio Grande Do Sul, Brazil

- Training and monitoring of new instructors;- Coordination of the team of instructors;- Emission of ad hoc educational reports;- Monitoring the development of students throughout the course;- Management and organization of class schedules;- Scheduling students' classes;- Reception and instruction of teaching methodology for new students.

Jul 2021 - Mar 2022

Course Coordinator

Uptime – Comunicação Em Inglês

Sapucaia Do Sul, Rio Grande Do Sul, Brazil

- English instructor for teenagers and adults from basic to advanced level;- Training and monitoring of new instructors;- Coordination of the team of instructors;- Emission of ad hoc educational reports;- Monitoring the development of students throughout the course;- Management and organization of classes schedules.

Sep 2018 - Jul 2021

Instructor

Uptime - Comunicação Em Inglês

Sapucaia Do Sul, Rio Grande Do Sul, Brazil

- English instructor for teenagers between 11 and 16 years old;- English instructor for adults from 16 years old;- Lesson planning, application and correction of assessments.- Supervision of students development and assistance throughout the course.

Aug 2017 - Sep 2018

Internship

Dr. Wolfram Metzler Seconday School

Novo Hamburgo, Rio Grande Do Sul, Brazil

- Scholarship holder of the Institutional Teaching Initiation Scholarship Program (PIBID);- Planning English Language classes for High School students;- Support the regular teacher during classes;- Ministratic projects and workshops to students outside of regular class hours.

Dec 2016 - Jun 2017
Team & coworkers

Colleagues at SAP

Other employees you can reach at sap.com. View company contacts for 132456 employees →

RD Radostina D. Radostina D. Colleague at Sap Bulgaria, Bulgaria View → VA Vijay Aadharsh Vijay Aadharsh Colleague at Sap Tamil Nadu, India, India View → MA Marco Alday Marco Alday Colleague at Sap São Paulo, São Paulo, Brazil, Brazil View → KA Kiran Algudkar Kiran Algudkar Colleague at Sap Bangalore Urban, Karnataka, India, India View → NP Nicholas Pastuovic Nicholas Pastuovic Colleague at Sap Mannheim, Baden-Württemberg, Germany, Germany View → FS Frank Schmitz Frank Schmitz Colleague at Sap Greater Sydney Area, Australia View → PS Paul Soucy Paul Soucy Colleague at Sap East Granby, Connecticut, United States, United States View → AP Anish Pattnaik Anish Pattnaik Colleague at Sap Hyderabad, Telangana, India, India View → GA Gunes Aluc Gunes Aluc Colleague at Sap Waterloo, Ontario, Canada, Canada View → AB Alejandro Bremer Alejandro Bremer Colleague at Sap Monterrey, Nuevo León, Mexico, Mexico View →
2 education records

Taís Crestani Schmitz education

FAQ

Frequently asked questions about Taís Crestani Schmitz

Quick answers generated from the profile data available on this page.

What company does Taís Crestani Schmitz work for?

Taís Crestani Schmitz works for SAP.

What is Taís Crestani Schmitz's role at SAP?

Taís Crestani Schmitz is listed as User Assistance Developer at SAP.

Where is Taís Crestani Schmitz based?

Taís Crestani Schmitz is based in Sapucaia Do Sul, Rio Grande Do Sul, Brazil while working with SAP.

What companies has Taís Crestani Schmitz worked for?

Taís Crestani Schmitz has worked for Sap, Accruent, Uptime – Comunicação Em Inglês, Uptime - Comunicação Em Inglês, and Dr. Wolfram Metzler Seconday School.

Who are Taís Crestani Schmitz's colleagues at SAP?

Taís Crestani Schmitz's colleagues at SAP include Radostina D., Vijay Aadharsh, Marco Alday, Kiran Algudkar, and Nicholas Pastuovic.

How can I contact Taís Crestani Schmitz?

You can use AeroLeads to view verified contact signals for Taís Crestani Schmitz at SAP, including work email, phone, and LinkedIn data when available.

What schools did Taís Crestani Schmitz attend?

Taís Crestani Schmitz holds Technology, Análise E Desenvolvimento De Sistemas from Universidade La Salle.

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