It Project Manager
CurrentResponsible for the management of complex IT infrastructure projects for IBM services and hardware in Best Buy retail locations including a Server Refresh project for over 1000 big box retail stores and the rollout of a new POS system for 1500+ retail locations.•Provided budget and planning insight for upcoming projects•Responsible for ordering and consolidation of install hardware from IBM facilities•Managed technicians and 3rd party labor install teams per customer designated deployment schedules•Responsible for project escalations and execution of quick solution strategies •Facilitated tech training calls and install instructions•Created and implemented imports for project scope in a deployment application tool•Managed financial workbooks, Purchase Orders, and overall project budgets for IBM services to Best Buy