Taiwon W. Email & Phone Number

Chicago, Il, Us

United States

Chicago, Illinois, United States

• Developed and executed negotiation strategies with vendors on price, delivery, and terms.• Provided data and analytics to support informed decisions.• Conducted in-depth vendor performance analysis for effective recommendations to management.• Regularly performed client needs assessments to understand objectives, challenges, and needs.• Managed vendor relationships proactively and reactively, leveraging internal resources.• Maintained awareness of industry trends… Show more • Developed and executed negotiation strategies with vendors on price, delivery, and terms.• Provided data and analytics to support informed decisions.• Conducted in-depth vendor performance analysis for effective recommendations to management.• Regularly performed client needs assessments to understand objectives, challenges, and needs.• Managed vendor relationships proactively and reactively, leveraging internal resources.• Maintained awareness of industry trends, legislative issues, and market competitiveness.• Assisted leadership in developing department performance objectives.• Identified challenges and implemented changes to processes, tools, and policies.• Developed and delivered presentations to leadership.• Collaborated cross-functionally with all departments and ensured effective delivery of initiatives.• Conducted regular meetings with the internal team to align with customer goals.• Handled complex issues with a sense of urgency, escalating when necessary.• Fostered a positive team environment, providing coaching and mentoring to team members.• Led a team of 5+ customer service representatives across the region, ensuring consistent delivery of high-quality service to clients.• Collaborated with cross-functional teams to resolve escalated customer issues and drive customer satisfaction.• Conducted regular performance evaluations and provided ongoing training and coaching to team members to enhance their skills and knowledge of company products and services. Show less

Chicago, Illinois, United States

Greater Chicago Area

Chicago, Illinois

Greater Chicago Area

Greater Chicago Area

Greater Chicago Area

• Building and maintaining client and tenant relations.• Supervising day to day operations, service requests and activity of all• personnel on duty.• Ensuring all daily, weekly, and monthly required patrols and tests are• completed on time and properly.• Providing customer service to the highest level possible• Conducting employee training & skill development.• Conducting employee inspections and appraisals.• Setting challenging and productive goals for the team,… Show more • Building and maintaining client and tenant relations.• Supervising day to day operations, service requests and activity of all• personnel on duty.• Ensuring all daily, weekly, and monthly required patrols and tests are• completed on time and properly.• Providing customer service to the highest level possible• Conducting employee training & skill development.• Conducting employee inspections and appraisals.• Setting challenging and productive goals for the team, keeping the team• accountable for their actions and providing leadership and motivation.• Managing personnel and hours to meet budget requirements.• Scheduling employees.• Issuing and documenting disciplinary action.• Spearheaded evening security operations of a commodities trading team on the Chicago Board of Trade (CBOT), ensuring efficient execution of all building security needs. Show less

Downtown Chicago

• Performed the duties of a Security Officer in accord with post orders and company policy.• Counselled and disciplined personnel as appropriate; seeks advice from company management or designated representatives as appropriate.• Assisted in the training of Security Officers and review of post orders.• In conjunction with company management or designated company representatives act to ensure adequate security coverage of all shifts.• Prepared, filed and submitted various reports… Show more • Performed the duties of a Security Officer in accord with post orders and company policy.• Counselled and disciplined personnel as appropriate; seeks advice from company management or designated representatives as appropriate.• Assisted in the training of Security Officers and review of post orders.• In conjunction with company management or designated company representatives act to ensure adequate security coverage of all shifts.• Prepared, filed and submitted various reports as required.• Inspects posts as scheduled and meets with subordinates to outline tasks and responsibilities. Show less

Utilized Advanced Microsoft office Skills to send reports and assist customers and my associates via pc and telephone.Delivered mail to both in office and wah-associates via Pitney Bowes machine and ups-based system.Handled all office work (faxing, filing, answering telephones, scanner, copier and printers).Updated and maintained members profiles via Database software.

• Proficient in MS Word, Excel, Access, and PowerPoint.• Conducted data entry and document processing, including scanning and proofreading.• Managed mail operations, including opening and distribution, and organized file rooms.

Chicago, Il

• Coordinated and assigned daily tasks for employees.• Secured necessary permits, Certificates of Insurance, and other required documentation for project execution.• Generated invoices, paychecks, and proposals utilizing Intuit QuickBooks.• Managed the owner's schedule and calendar.

Norridge, Il

-Supervise the evening shift care team and all associated tasks as outlined by the Director.-Lead training/orientation of all oncoming evening care staff-Work with Director to develop/facilitate ongoing training for the care team as directed.-Hold other staff on shift accountable for task completion and following proper procedures-Complete rounds with previous shift to collaborate regarding needed care and completion of tasks-Monitor the health, safety, and well-being of… Show more -Supervise the evening shift care team and all associated tasks as outlined by the Director.-Lead training/orientation of all oncoming evening care staff-Work with Director to develop/facilitate ongoing training for the care team as directed.-Hold other staff on shift accountable for task completion and following proper procedures-Complete rounds with previous shift to collaborate regarding needed care and completion of tasks-Monitor the health, safety, and well-being of residents, and follow procedures to document care and report changes or concerns to Wellness Director.-Provide input for resident care plan creation, amendments, and audits, as needed.-Respond to resident needs, requests and emergency calls; refer to other staff when appropriate.-Serve as a primary responder for medical, fire or weather emergencies as directed.-Work with Life Enrichment Assistant to encourage and foster resident socialization and participation in scheduled activities-Identify supplies needed to perform tasks and report needs to Wellness Director and/or Director-Support and complete miscellaneous administrative tasks for the Community’s Wellness Department-Perform cleaning and personal laundry services as required, in order to maintain a safe, sanitary and secure environment for residents. Show less

Bachelor’S Of Science In Business Administration, Business Administration, Management And Operations, 4.5

Hs Diploma, Accounting