Taiye Adeleke

Taiye Adeleke Email and Phone Number

Client Service Professional | Commercial Banking Specialist | Business Development Expert | Skilled Relationship Manager @
Taiye Adeleke's Location
Abuja, Federal Capital Territory, Nigeria, Nigeria
Taiye Adeleke's Contact Details

Taiye Adeleke work email

Taiye Adeleke personal email

n/a
About Taiye Adeleke

A Seasoned Banking Professional with extensive experience managing high-value initiatives and communicating consistently with clients and teams across all organizational levels to maximize customer service and satisfaction. I have a verifiable history of optimizing strategic banking operations and enhancing business functionalities within complex environments through advanced marketing and business development skills, which has continuously helped grow revenues, accelerate customer acquisition, and deliver an industry-leading competitive advantage.My background spans through managing key accounts, implementing business plans and strategies to promote investment portfolios, improving customer experience, and identifying possibilities to increase financial targets while promoting business needs. Throughout my career, I have been instrumental in meeting aggressive lead-time profitability targets for each of the organization I’ve served– even in spite of unexpected occurrences. As part of my career achievement, I have successfully managed business operations, and earned recognitions for world-class customer satisfaction ratings through strategic restructures and acquisitions. On a more personal note, I have a knack for quick problem-solving and relationship development. I possess the flexibility to meet all management objectives and improve operating procedures through leveraging positive outlook and a strong work ethic. As a result, I have a unique ability to work independently and deliver the best possible solutions that suits organizational needs. I am Interested in collaborating with professionals in my field, as well as other top management professionals, angel investors to discuss future opportunities. I am also open to aiding the launch of other startups.

Taiye Adeleke's Current Company Details
Providus Bank  Plc

Providus Bank Plc

Client Service Professional | Commercial Banking Specialist | Business Development Expert | Skilled Relationship Manager
Taiye Adeleke Work Experience Details
  • Providus Bank  Plc
    Client Relationship Manager
    Providus Bank Plc May 2023 - Present
    Abuja, Federal Capital Territory, Nigeria
  • Lotus Capital Limited
    Business Development Executive
    Lotus Capital Limited Sep 2022 - May 2023
    Abuja, Federal Capital Territory, Nigeria
  • Ecobank Nigeria
    Commercial Banking (Relationship Manager, Public Sector)
    Ecobank Nigeria Mar 2015 - Sep 2022
    • Effectively manage the client service desk while attending to all customer inquiries promptly and efficiently; responsible for liability generation in a bid to increase the deposit base of the unit and enlarge bank operations.• Monitor and evaluate quality risk assets towards increasing income through fee-based transactions; also collect and maintain relevant database suitable for the strategic operations of the bank.• Adequately ensure client accounts are protected by reviewing suspicious activity and reissuing compromised debit cards; inform and suggest new banking products and services to clients. • Instrumental in increasing the regional business income within the period, which was achieved through developing creative business solutions for existing clients and new client acquisitions over the same period.• Resolve product or service problems by clarifying customer's complaint, determine the cause of the problem, expediting correction or adjustment, and following up to ensure resolution.• Collaborate with colleagues to determine areas for improvement, review departmental performance, and develop ideas for better service to customers. Maintained adequate records of all customer interactions and transactions.
  • Ecobank Nigeria
    Domestic Banking Group (Head Of Marketing)
    Ecobank Nigeria Sep 2011 - Mar 2015
    • Worked with executives to implement marketing strategies and new opportunities while providing insight into product development and competitive positioning.• Achieved high client satisfaction ratings by consistently providing quality customer service; facilitated the innovation of customer engagement channels from traditional advertising to digital marketing. This fostered the relationship between the company and clients.• Successfully managed branch investment portfolios, validated tender requirements, identified quality or compliance concerns, and facilitated immediate corrective action as required; developed viable business processes and managed obligations to customers and third-party vendors. • Coordinated internal projects to determine the best utilization of resources to increase customer satisfaction; served as a point of contact on behalf of the organization in cases of complaint resolution.• Provided adequate supervision and staff training on the bank’s products in line with operational policies; maintained continuous prospecting of the emerging markets and business for the bank.
  • Oceanic Bank International Plc
    Retail Banking Group
    Oceanic Bank International Plc Mar 2008 - Sep 2011
    • Successfully marketed the bank’s product and increased the customer base to over 2500 customers; monitored and ensured that these customers’ needs were effectively catered for.• Provided customers with ideas/options/advice on financial products and services that are directly relevant to their needs, thus ensuring customers make the right decisions.• Achieved and surpassed set financial targets every financial year; developed a strategic and organized method of working under pressure by setting realistic goals with my team members and ensuring deadlines were met. • Carried out overall planning, coordination and control with the retail team, tailoring its services to the complexity of customer needs; analyzed current and past financial data and provided strategies to cut costs and increase revenue.
  • Bussdor & Company Ltd
    Administrative Officer (Nysc)
    Bussdor & Company Ltd Apr 2007 - Feb 2008
    • Provided accurate and timely review of financial transactions and documents presented by other departments, and ensured that the documents are complete and in compliance with organization policy. • Updated internal databases and spreadsheets, made report on the status of accounts payable and receivable, and updating management on any financial discrepancies found during tax filing or invoicing duties.• Archived financial documentation and updated accounting databases on a monthly or annual basis. Prepared, sent and stored invoices, submitted tax forms, identified and addressed discrepancies. • Maintained efficient client services and provided support to administration staff. Analyzed all transactions to ensure they are in accordance to financial policies and procedures.

Taiye Adeleke Education Details

Frequently Asked Questions about Taiye Adeleke

What company does Taiye Adeleke work for?

Taiye Adeleke works for Providus Bank Plc

What is Taiye Adeleke's role at the current company?

Taiye Adeleke's current role is Client Service Professional | Commercial Banking Specialist | Business Development Expert | Skilled Relationship Manager.

What is Taiye Adeleke's email address?

Taiye Adeleke's email address is ta****@****ank.com

What schools did Taiye Adeleke attend?

Taiye Adeleke attended University Of Sunderland, Stratford Academy, University Of Abuja.

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