Tal Matalon Email & Phone Number

Israel

* Leading automation project for the IT department, including identity management, new employee onboarding, termination, and computer images.* Establishment of the project, planning, designing, and QA with a lot of focus on user experience.* Managing the operation with a team of software developers from the R&D department.* The automation is running on a GUI with multiple applications. It is based on C# and establishes connections to diverse systems\DBs, including usage of APIs and PowerShell.* The project has been successfully finished and shortened the time of the previous tasks in approximately 80%.

Tel Aviv Area, Israel

* Provided 2nd Tier support in international Help Desk team (Active Directory, Exchange, networking, FW, hardware and software). * Worked with diverse environments and technologies (worked closely with IT Security, System and Networking teams).* Took the initiative to reorganize the team's daily procedures, including requirements characterization, guidance, and developing new checklists accordingly. It significantly improved the efficiency of the team and was the opening shot for the automation project above.

Israel

Israel

Bachelor Of Science - Bs, Biology, General, 91

Ccna (Cisco Certified Network Associate), Computer Systems Networking And Telecommunications

Technician, Computer Software Engineering