• Implementation of Catalyst Center, Thousand Eyes, SevOne.• Customize network management systems to automate monitoring processes and dashboards.• Provide network monitoring support and hold regular seminars to train network operations staff and upper management.• Troubleshooting, patching, upgrading of network performance management systems• Understand security and controls processes and work with security and audit mindset• Serve as technical expert, aiding internal ford customers, understanding of network devices and associated architectures• Provide after-hours on-call level 3 support• Work with the network automation team to automate processes and simplify work.

• First contact to USA in Chihuahua Mexico to maintains, install , support and troubleshoots of HP servers (Proliant DL380 Gen 7,8 & 9), CISCO telecommunication devices such as; Routers (WS3750, WS3850), MDF’s (Catalyst 4510R ), VSS(WS-6500), Voice Gateway(3800 series), Wireless Controller(5500 series) and Fiber Optic to satisfy users and data asset owner expectations.• Responsible for the correct operation and integrity of equipment such as: F5 load Balancer, NetApp (FAS2240-2 and FAS2552), Alcatel Lucent VitalQIP (710 series), Cisco WAAS (7541 series)• Responsible to maintains network system hardware and/or software for hosts, clients and plant floor machines• Infrastructure management of structured wiring, electrical wiring, fiber optic wiring, patch panel installation, Network and servers rack’s,• Administration and performance monitoring of network hardware and/or software using the network tools from the company for LAN and WAN network (CACTI software)• Responsible of Acronis Backups software to maintain the backups from the DXD’s computers in the computer room• Responsible for the correct Tape Rotation procedure for the computer room Data (DRP Process)• Administration and IP allocation for, Computer room Devices (Servers, DXD’s), Telecommunication devices in plant floor (CISCO Routers & Switches) and plant floor machines.• Interpret the business needs in terms of new network facilities meeting the requirements of the business through the design, construction and implementation phases.• Maintain an up-to-date inventory of computer equipment in the computer room• Program launcher assistant for the Computer room and Network administrator for the new FORD Chihuahua Engine Plant

• Maintenance repair and support of enterprise computers.• Installation and configuration of enterprise’s software, following the standard company procedure • Support to administrative staff (managers, secretaries, operators)• Support and user settings for email accounts Lotus Notes 8.5• Administration and allocation of IP address• Infrastructure management: structured cabling, IP management, equipment configuration, electrical wiring• Using network monitoring software for optimal operation• Troubleshooting of issues related with networking, printer’s configuration/installation.• OS installation maintenance and technical support of windows 7, windows xp, and Mac OS, Lion, Snow Leopard, Leopard• Installation, configuration and antenna alignment telecommunications for data and video requirements• Antenna alignment for news live transmission outside of the news building using a Microwave antenna of 13 GHz.• Use of video editing programs like: Adobe Premiere CS6 and video converters mpeg streamclip• TV staff assistant: management of TV equipment for the transmission of local news, such as: camera operator, video splitter, prompter operator, switcher operator, floor manager and operator of video server to transmit news.• Configuration and management of TV networks• During the news live I was an operator of Deko System, the purpose of the system is the creation of all graphics, supers and identification labels for the local TV programs and those are the images that appear on the television screen while the News Presenter delivers the day’s events.

• Auxiliary in the IT Department• Technical support to final users and computers.• Auxiliary in the configuration of wireless equipment like teletronics, Ubiquiti and Bel-air.• Installation of antennas (2.4 Ghz and 5.8 Ghz).• Check up of wireless links (Installation/Configuration)• Installation of support towers and its different components• Installation of Structured wired.• Installation and programming of Kenwood radio and ICOM and electrical wired installation.• Auxiliary of the project DELICIAS DIGITAL, this project was focused to provide wireless internet in some location of the city (parks and plazas). I was on charge of several activities as configuration/ installation of wireless communication devices like Ubiquiti and Bel-air, auxiliary in the configuration of the wireless network.

• Installation of structured wired and technical support to several schools in Chihuahua State • Racks assembly, installation of communication devices, electrical installation• Auxiliary in installation and configuration of video conference devices Tandberg

As a general employee often carry out interchangeable roles such as a Customer service and selling snacks in the candy store, Responsible of maintain and ensure behavioral cleanliness standard for the facility, I was in charge of a check ticket employee at the movie doors. Skills• Supervision of the advertising area scheduling the times of the films in which they will be projected during the day.• Manage of projection equipment and sending/receiving of films by packaging.• Team work and manage of personal.