I have a passion for solving business problems. I like to understand where my client wants to go, what is holding them back and then designing a solution that is robust, easily communicable and sustainable. I specialise in making all elements of the operating model work in harmony - process, people, technology and structure and am especially focused on identifying the right key performance indicators (KPIs) to deliver their strategic goals.I have over 30 years of experience in strategy driven change across a number of industry sectors but principally Utilities, Retail, Distribution, Media and Not-For-Profit. I would love to extend my client list in these main sectors but believe that my approach is sector neutral and applicable to most industries.My specialism is in the development, articulation and implementation of strategic change. So often a strategy may be clear in the minds of those who develop it but it hasn't been described in a way that helps the entire organisation understand its role in delivery. My job is to make that happen.I work with C-suite executives but get a real buzz from seeing change happen where real customer value is delivered - at the sharp end, sleeves rolled up. Mobilising and aligning organisations behind a common goal, developing high performing teams and building an internal change capability that reduces the reliance on external consultants.Specialties: Strategic Analysis and DesignTransformation PlanningBusiness and Operating Model designValue Proposition developmentOrganisation DesignKaplan and Norton's Strategy Mapping and the Balanced ScorecardKPI developmentProcess re-engineeringManaging and Leading ChangeProgramme ManagementStakeholder ManagementMobilisation and EngagementTraining and Development of internal change teamsWorkshop design and facilitation