Senior Director, Product Development
Current* Led a global team of 100+ engineers to deliver high-quality SaaS products, maintaining a <5% turnover rate while driving double-digit YOY growth in product revenue.* Enhanced product performance and customer satisfaction by implementing Agile strategies, reducing time-to-market, and achieving a 95+% customer retention rate.* Spearheaded the transition from on-premises to cloud solutions, including migrating to a serverless multi-tenant architecture on AWS, reinforcing Cloverleaf's position as the #1 mission-critical platform in healthcare integration.* Cultivated top-tier partnerships with Amazon, leading to the development of cutting-edge healthcare products on the AWS cloud.* Directed cross-functional initiatives focused on product quality, delivery efficiency, and customer satisfaction, resulting in continuous operational improvements.* Championed a culture of excellence, driving productivity and team effectiveness in product releases with the mantra "Excellence is a habit."