Talia Marshall Email & Phone Number

Toronto, On, Ca

Mississauga, Ontario, Canada

Serve as the principal implementation liaison on the project team, effectively translating and documenting customer expectations and business processes to ensure successful implementation. Through detailed business discovery, provide recommendations for executing delivery approaches that drive value. Build strong customer relationships, act as a trusted advisor, consider the impact on customer's business and workflows. Collaborate with internal stakeholders, to create and execute implementation plans with a focus on quality and customer satisfaction. Proactively manage issues, risks, and timelines, while supporting change management and maintaining expertise in multiple product offerings.

Toronto, Ontario, Canada

Led successful software implementation for over 20 enterprise and large customers. Executed and led onsite consulting engagements, workflow designs, and business process optimizations. Managed timelines, budgets, project risks, and reporting. Contributed to FY22 +30 NPS boost in my covered market.

Toronto, Ontario, Canada

Led successful concurrent SMB implementations. Headed up internal operational projects – development of playbooks, onboarding bootcamps, and DEI committee.

Toronto, Ontario, Canada

Support Professional Services Consultants by coordinating implementation tasks and work streams. Managed all project data entry into Mavenlink. Refined PPTs.

Glencairn Golf Club, Milton, Ontario

Executed business event orders and effectively collaborated with event organizers to fulfill their requirements. Delivered top-notch food and beverage services and offered menu recommendations to ensure a superb experience for club members and guests. Promptly addressed and resolved guest concerns, contributing to a consistently positive and welcoming environment.

Halifax, Nova Scotia, Canada

Played a crucial role in the Job Evaluation Unit by meticulously reviewing and auditing both physical and digital documents, diligently addressing any discrepancies. Contributed to organizational efficiency by collating and scanning documents into Xtender on Banner 9. In addition, maintained effective communication with the Job Evaluation and Human Resource IT teams, ensuring the accurate gathering of information and prompt resolution of discrepancies

North York, Ontario, Canada

Conducted data analysis and reporting within the Clinical Programs team, utilizing NexJ Connected Wellness for chronic disease management. Responsibilities included running ad hoc reports, performing statistical analyses and data mining using RStudio on patient data from the platform. Also contributed by conducting literature reviews to inform the most suitable analyses for NexJ Connected Wellness programs, with a primary focus on the hypertension prevention project, Activate, in collaboration with the Heart & Stroke Foundation.

Hamilton, Ontario

Conducted in-depth tissue analysis and immunohistochemistry to study protein expression and localization in both control and experimental cancer cells. Utilized western blot analysis and RT-PCR to investigate protein expression patterns. Responsible for preparing essential reagents and stock solutions for various cell biology procedures. Furthermore, successfully completed comprehensive training in mouse handling, including animal care, endpoints, and euthanasia, ensuring the ethical and effective management of mice throughout experiments

Winston Churchill Location, Mississauga, Ontario

Played a key role in enhancing customer service and team efficiency by supervising cashiers and front-end staff, training them for optimal productivity. Effectively handled customer issues with respect, ensuring their satisfaction. Managed end-of-day financial tasks, including cash handling and paperwork, while consistently providing professional assistance to customers to meet their needs and expectations.

Master'S Degree, Health Informatics

This program equips students to create tech solutions for Canada's healthcare information gaps, emphasizing problem analysis.

Bachelor Of Science, Honours Molecular Biology And Genetics

Graduated summa cum laude. This program provides a comprehensive understanding of biological processes, emphasizing molecular biology.