Tracy Enos Email & Phone Number

Keaau, HI, US

As a Senior Software Implementation Consultant, I provide feedback and coaching to team members to enable personal growth and success. Identify customer needs and develop compelling value propositions to meet those needs. Decode and understand information or ideas communicated through verbal or nonverbal reminders. Realize and communicate risks and.

As a Software Implementation Consultant, I served as the primary interface with the customer to create and implement best practices that generate optimal business results for the customer. Provided clients with expert-level advisory support and answers to their challenges in order to strengthen customer relations and increase retention.Further, I analyzed.

During my tenure as a Senior Implementation Specialist, I collected data and other information required to personalize software systems by meeting with clients, following the sale of software packages. Created a project strategy for each customer, outlining the tasks required for the timely installation of bespoke software systems. Obtained client feedback.

While I was the Implementation Specialist, I oversaw the deployment of new financial modules, which improved the accounting process and increased client productivity. Identified potential problems and suggested suitable solutions to Project Manager for improving workflow efficiency. Created and maintained best practices for implementation; documentation.

During my years of experience at Country Life Care Center, I maintained financial ledgers accurately in accordance with regulatory standards to ensure compliance with state and federal regulations. Employed Word, Excel, Outlook, and PowerPoint on a daily basis to generate reports, save data, email clients and customers, and prepare staff meeting.

As a Business Office Manager, I promoted organizational excellence by meeting short/long-term objectives by implementing best business and technical practices. Served as a key liaison within the company, with demonstrated problem-solving abilities. Sorted and delivered e-mails, produced company documents, and kept the filing system up to date. Interacted.

Salt Lake City, Utah

During this period, I led a team of 19 employees to enable collaborative teamwork and improve productivity and performance. Facilitated Pre-AR teams for physician billing for over 1500 University of Utah Health Care providers. Scheduled appointments to discuss billing concerns, answer inquiries about account status, and resolve claim issues.

I was responsible for billing for an Assisted Living Facility, a Skilled Nursing Facility, and a Geriatric Psychiatric Hospital. Assist in the transition from a non-profit to a for-profit organization with over $1.5 M monthly revenue. Maintained a D.S.O. of 30-35 for the first year following acquisition. Administered a budget for bad debts equal to 1% of.

I supervised with responsibility for 11 Business Office Managers in the Rocky Mountain District. Additionally, I supported Regional Manager of Field Accounting with training, audits and special projects as designated by the Regional Director of Field Accounting and Regional Trainer of Field Accounting. During my tenure, I assisted in reduction of D.S.O..

As a Business Office Manager, I gained knowledge of Medicare, Utah Medicaid, hospice, and insurance billing/collection. Additionally, during this time, I increased collection income by 10% within 3 months, and 25% within 1 year in a skilled nursing setting.