Tiffany Rhoads Email & Phone Number

Remote

Tampa, Florida

- Gather, interpret, and manage business requirements- Load necessary data structures to support product rules- Develop product rules in accordance to business requirements- Plan development efforts to prioritize work and maximize quality delivery in a timely manner- Manage and track efforts, backlog, development and maintenance activities in Jira Ticket tracking system- Participate in the creation of integration and UAT (User Acceptance Testing)- Perform troubleshooting and daily communication with other internal teams- Participate in peer review/code review, unit, and UAT (User Acceptance Testing)Duties include, but are not limited to, independently troubleshooting complex data and technical issues to resolution, bug fixes, modeling unit changes to the system, participating in the software release schedule, and working closely with all teams throughout the development cycle.Participate in adherence of standard documentation and requirements gathering.

Tampa Florida

- Create and Update digital catalogs (MAX Configurator) for Masonite's Distributors- Use SQL Server to update and control Distributor Pricing and Product Offerings using Pricebooks, Exception Tables, Inclusion Tables- Use Inputs, Driven and Logic to implement rules for Distributor Product- Created my first new catalog within my first 6 months- Communicate with Distributors through weekly calls, on-site visits and e-mail- Use JIRA as a ticketing tool and Confluence as a resource tool for our team- Conduct Peer Reviews and Regression Tests to ensure ticket work is performing as expected- Publish weekly updates through each environment for testing prior to release to the live environment- Serving as a Masonite Internship Program Ambassador & Mentor to College Interns

Mooresville, North Carolina

~ Responsible for Collateral Production workload for Hardware, Tools, Outdoor Power Equipment, Seasonal and Nursery, with previous experience in Home Fashions and Paint.~ Manage a team of 2-3 Analysts/Specialist to RFP (Request for Proposal), activate, order and deliver “Non-Retail Items” (signage and fixtures) to Lowe’s stores on a timely basis for upcoming resets. ~ Manage multiple print and fixture vendors~ Strategic management of project consolidations for in-store execution with Lowe’s inventory and distribution vendor partner Archway ~ Manage numerous projects simultaneously with varying degrees of complexity~ Over $91,000,000 in Non-Retail Collateral spending from May 2013 – October 2014~ Negotiated pricing on Non-Retail Collateral to stay within budget~ Strive to produce Non-Retail Collateral items on tight timelines to meet in-store dates~ Non-Retail Collateral inventory management for over 1,800 items that are housed in the Lowe’s distribution / inventory facility.~ Minimize backorders, forecast inventory levels, manage obsolete inventory, and Open Purchase Orders~ The Collateral Production lead for Al Fresco, a very successful, major reset for Lowe’s stores involving Patio, Lawn & Garden, Outdoor Power Equipment and Grills. ~ Required the expertise to perform individual store blueprint take-offs of Non-Retail Collateral~ Saved Lowe’s approximately $700,000 in freight/shipping materials.~ Cross-functional Collaboration with the project team and print vendor to consolidate all spring signage into one large “coffin” (shipping container)~ Initiated and led a process to survey our vendor community to identify average lead times for print and fixture collateral and updated those lead times which resulted in better Non-Retail item inventory management across the Collateral Production team.~ Escalated process gaps between cross-functional teams to drive process improvement and better collaboration between departments.

Mooresville, North Carolina

~ Acting Project Manager for the Fashion Plumbing department.~ Worked cross-functionally with Merchandising, Display Management, Planogram, Logistics, Store Environment, Store Planning, Product Vendors and Store Operations to coordinate and execute projects in Lowe’s stores~ Led production, reset planning and post project review meetings~ Created meeting agendas / reports~ 2011 Faucet Reset – At that point in time, it was called “the most successful faucet reset ever.”~ First major reset using the Integrated Planning and Execution (IP&E) tool~ Consolidation of “pre-podded” faucet displays and signage: Over 5,100 pallets, over 185,000 cartons and over 2.3 million components~ Successfully authored project details / reset packages that were “clear, concise and straight forward” with “great planning and great communication.”~ Extensive experience with building Project Authorization Requests, including cost information, vendor reimbursement forms, and routing the PAR for approval. ~ Created “Service Expectation Sheets” and “How to” training documents for Store Operations and my peers.~ Assisted with implementation of a process by which Connections (a Lowe’s forum and wiki site) is used as a communication tool to answer Store Operations questions and resolve project related issues.~ Participated in User Accepted Testing for Project Console 2.0and assisted with training my peers.

Mooresville, North Carolina

~ Administrative duties included: Creating Power Point presentations, spreadsheets, filing, appointment setting, ordering office supplies, processing payroll for departmental employees.

Concord, North Carolina

~ Retail sales associate at a jewelry store. Responsible for meeting monthly sales goals, keeping accurate inventory and visual merchandising. I was a “Key Holder”; responsible for opening and closing the store and the acting manager when the store manager was not present.

Education record

Certified Diamontologist, Diamonds

Accredited Jewelry Professional, Gemstones And Fine Jewelry