Tali Ramos Email & Phone Number

Salt Lake City Metropolitan Area

Greater Salt Lake City Area

Continue to manage Health Catalyst University onboarding and leadership programs. Develop a strategy to support the internal organizational needs. Perform HR business responsibilities to support and business drivers. Leader of organizational effectiveness efforts. Key Results:• Assess organizational needs• Design & deliver instructional content • Owner of team member onboarding success• Provide coaching support• Support other learning opportunitiesHR Business Partner responsibilities:• Partner with business leaders• Resolve employee relation issues• Manage changes in HRIS system • Champion for diversity and inclusion • Support for benefits and wellness programs

Greater Salt Lake City Area

Responsible for delivering and managing specified Health Catalyst University programs accomplished through partnerships with both internal and external customers. Focused on the onboarding and leadership development of all team members. Deeply committed to Health Catalyst’s operating principles (customer success, ownership, pragmatic innovation, transparency), and strive to apply them in all interactions. Key Results:• Understands strategic priorities of the organization; aligns and prioritizes program and department work accordingly• Scopes, plans, and ensures successful execution of prioritized work• Designs, develops, and delivers exceptional learning experiences• Continually evaluates program effectiveness; prioritizes and implements improvements• Makes effective use of third-party resources • Facilitates group discussions • Mentors and coaches others

West Coast

Strategic business partner of learning for the entire West Coast including TX. Liaison of learning between HQ and the Region. Identified regional specific learning needs and developed targeted solutions. Facilitated enterprise wide and regional specific learning and leadership programs. Worked remotely on the leadership development team.Key Results:• Facilitated core leadership and operational programs with a 90% satisfaction.• Coached regional leadership team utilizing tools such as 360 assessment, one-on-one coaching and observations to be more effective leaders and managers. Received direct feedback on positive impact of coaching.• Developed targeted learning solutions that resulted in positive changes of behavior. Observed and received feedback from supervisors regarding the reduction in silos and improved teamwork.• Developed a trusted working relation with senior regional leaders more quickly than any other person in the role.• Designed and developed innovate learning assets (i.e., learning map, table led guides, interactive e-Learning courses, etc.) that enhance the learning experience.

Utah

Led the analysis, design, development, implementation and evaluation (ADDIE) of all learning programs for up to 70,000 employees at HQ, DCs and the Field. Partnered with senior management utilizing needs analysis to identify learning needs of the organization. Developed learning solutions that were aligned with the business. Led and mentored a team of learning professionals to design instructionally sound learning content. Able to take ideas and make them come to life.Key Results:• Partnered with the Field, DC & HQ teams to design and develop more effective onboarding programs, supervisor workshops, and key leadership programs that resulted in a savings of $1.5 million and increased productivity by 25%.• Designed, developed and facilitated high profile leadership programs for directors & managers of the company that resulted in over 90% satisfaction and 93% effectiveness. • Led and managed our learning evaluation dashboard that captured learning data for the company on a quarterly basis. Data shared with senior leaders of the organization and show the impact of learning on the business. • Facilitated the partnership between Toys R Us and Utah State University of the evaluation our STAR Guest Engagement program resulting in a more highly effective and engaging program. • Used rapid e-Learning development tools to develop highly engaging eLearning courses. • Pioneered social media (Yammer, Twitter, etc.) with field teams to enhance learning and expand their network.• Co-Presented with Jim Kirkpatrick (Son of Don Kirkpatrick, Author of the 4 Levels of Evaluation) on execution of the 4 Levels of Evaluation.

New Jersey

Utilized the ADDIE model to design learning content that enhanced performance. Partnered with subject matter experts to develop learning solutions that enable the firm to meet it’s goals. Worked with various learning partners to develop business critical content. Successfully established effective relationships with internal and external clients.Key Results:• Developed training centered on utilizing banking solutions to increase client loyalty and use. The result was a significant increase in client retention and use of products. • Designed and developed training program focused using a team approach for working with clients. This program created efficiencies that grew the FAs HNW business while delivering optimal client experience. • Partnered with Education Solutions & Services team members and subject matter experts to ensure programs adhered to instructionally sound practices.

New Jersey

Central point of contact for learning for the home office organization. Conducted needs analysis with board members & senior managers to identify learning opportunities and performance gaps and ensure they were aligned with the business. Maintained and managed the quality and consistency of the firm’s educational programs. Successfully facilitated and managed various professional development and management programs. Established relationships with external vendors and managed curriculum for key clients. Collaborated with internal and external learning partners to develop and implement learning initiatives.Key Results:• Identified alternative external learning solutions that saved IT clients hundreds of thousand of dollars in training cost and at a higher quality. • Developed learning solutions focused on soft skill and employee development that resulted in an increase employee satisfaction.• Designed, developed and delivered system training on performance management process & system and concur eTravel expense system across the US including parts of Europe. Result was an increase in adoption and decrease in support tickets.

Master'S Of Science, Instructional Technology

Activities and Societies: Sigma Gamma Chi, Multicultural CenterCompleted a dual bachelors in Liberal Arts & Science and Business.

Bachelor'S Degree, Liberal Arts And Science/ Business

Activities and Societies: Sigma Gamma Chi