Tamara A. Email & Phone Number

Hertfordshire

Base Ampthill

I manage a team of English tutors, supporting them with delivery of the subject. I am responsible for developing the curriculum and ensuring a quality standard is delivered across the organisation. I support, manage and mentor my staff to develop their skills. I manage the English IQA process, responsible for EQA visits and the administration surrounding that.

Hoddesdon

Developing work programmes, conducting needs analysis, implementing new training materials, managing a team of tutors, training the trainers to deliver new materials and make assessment decisions, keep up to date with legislation, tracking and assessing learner progress, delivering sessions, ordering student exams, assessing student ability, liaising with IQA, managing the internal audit process, creating and managing timetables, working to targets and deadlines, liaising with employers, creating reports, dealing with complaints from employers, creating documentation for use across the company, carrying out appraisals and setting targets, contacting potential contractors, carrying out inductions, working closely with the higher management team, carrying out performance meetings, creating schemes of work, working to and often exceeding targets, implementing strategies to improve attainment and achievement.

Hitchin

Management of a team of 35 employees. Dealing with HR related matters. Dealing with all areas of recruitment; posting job adverts, contacting potential candidates, inviting candidates to interview, creating interview packs, formulating part of the interview panel. Invoicing parents and chasing late payments. Monthly payroll. Liaising with outside agencies. Creating documentation. Carrying out observations and following up with action plans. Dealing with complaints and concerns from parents. General administration work. Monitoring staff sickness. Carrying out disciplinary meetings. Writing and updating policies and procedures. Writing the monthly newsletter. Writing reports and working closely with the higher management team.

Bachelor'S Degree, English Language And Literature, General, 2:2

Education record