Tamara Birch Email and Phone Number

- Assisted with coordination corporate functions, overseeing event registration and logistics.- Supervise small task teams to collect and report on data and statistics that is needed for SLA reports from various health plans in the division.- As an Administrative Assistant I supported top-level VPs; screening calls, managing calendars, planning meetings, making travel arrangements, composing documents and organizing offices for efficiency.- SME for Division propriety software related to Healthcare and business processing. Collected and documented all propriety software by recording Webinar training sessions with SME for each software. -Liaise and provided support for teams needing software training ranging from mailroom OCR to PDM even customer care front end user dashboards.-Collaborate with credentialing and enrollment teams to enroll/maintain provider data (pay class update, demographic update, maintenance of delegated groups) in order to learn the process for process management documentation.-Generate reports through MS-Excel, MS-Access or SQL to show data discrepancies such as incorrect provider address and expired medical license, expired credential cycle.