Tamara Birch

Tamara Birch Email and Phone Number

Tamara Birch's Location
Allentown, Pennsylvania, United States, United States
Tamara Birch's Contact Details

Tamara Birch personal email

n/a
About Tamara Birch

Tamara Birch is a Care Continuum Partner at Valley Health Partners Community Health Center. She possess expertise in customer service, student affairs.

Tamara Birch's Current Company Details
Valley Health Partners Community Health Center

Valley Health Partners Community Health Center

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Care Continuum Partner
Tamara Birch Work Experience Details
  • Valley Health Partners Community Health Center
    Care Continuum Partner
    Valley Health Partners Community Health Center Feb 2023 - Present
    Allentown, Pennsylvania, United States
    • Responsible for meeting patients where they are within our physical virtual walls and responsible for advanced level partnerships with patients, including scheduling of patients' appointments, and, addressing the full care needs and care compliance opportunities for patients both within and outside of VHP walls. • Serve as the main liaison between the patient, family, and clinical team for patients in their families across the continuum of the care.• Contact patients to schedule a variety of overdue appointments such as annual preventative, Medicare wellness visits and making sure to close all care gaps.
  • Lehigh Valley Health Network
    Scheduling Coordinator
    Lehigh Valley Health Network Mar 2017 - Apr 2022
    United States
    Answered incoming calls from patients requesting to schedule cancel and reschedule Doctor appointments, sent phone encounters for patients for medication refill requests or medical concerns. Created patient charts and confirmed all patient demographic information while demonstrating excellent customer service skills by listening to patient’s concerns with empathy, enthusiasm, and effective action, and following all HIPAA guidelines. Transferred all incoming calls to the appropriate department as requested and escalated calls to leadership when applicable. Performed other duties assigned by leadership upon request.
  • Community Health Systems
    Payor Analyst
    Community Health Systems Aug 2015 - Mar 2017
    United States
    PAYOR ANALYST• Work assigned hospitals daily transaction by payor reports to ensure all patient accounts have been sent to be billed by thoroughly noting each account.• Run and work weekly/monthly POS, self-pay, Medicare/Medicaid, no discount reports.• Submit adjustments to have employee discounts, prescription drugs, and Medicare as secondary payors balances written off.
  • Community Health Systems
    Customer Service Representative
    Community Health Systems Aug 2014 - May 2015
    United States
    • Answered incoming calls from patients questioning invoices received.• Processed patient payments and set up patient payment arrangements; offered patient discounts for making same day payments.• Printed and mailed itemized bills upon request.
  • Sykes
    Customer Service Representative
    Sykes Jan 2011 - Mar 2014
    United States

Tamara Birch Skills

Customer Service Student Affairs

Frequently Asked Questions about Tamara Birch

What company does Tamara Birch work for?

Tamara Birch works for Valley Health Partners Community Health Center

What is Tamara Birch's role at the current company?

Tamara Birch's current role is Care Continuum Partner.

What is Tamara Birch's email address?

Tamara Birch's email address is ta****@****kes.com

What skills is Tamara Birch known for?

Tamara Birch has skills like Customer Service, Student Affairs.

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