Tamara Mailey Email & Phone Number

Houston, Texas Area

Enables patient to stay in their homes by providing health and personal services; supporting patients and their families. •Assesses patient condition by monitoring vital signs; recording intake and output; reviewing patient care journal; keeping family informed. •Administers treatments by dispensing medications; changing bandages; administering oxygen; maintaining oxygen supply and equipment. •Records patient information by making entries in the patient journal; notifying agency nursing supervisor of changing or unusual conditions. •Helps patients care for themselves by introducing and teaching assisted living techniques, such as using a cane or walker, using special utensils to eat, using special techniques and equipment for personal hygiene needs. •Helps family members care for the patient by introducing and teaching appropriate ways to lift, turn, and re-position the patients; putting the family in contact with resources for additional home care help; directing them to Medicare reimbursement approaches for hospital beds, portable toilets, canes, walkers, lift-chairs, wheelchairs, etc. •maintains a safe, secure, and healthy patient environment by following asepsis standards and procedures; changing linens, dusting, vacuuming; maintaining kitchen and bathroom facilities, handling personal laundry; maintaining security. •provides nutritious meals by following prescribed dietary requirements and nutrition standards; preparing, cooking, and serving meals and snacks. •maintains continuity of patient home care by documenting and communicating action, irregularities, and continuing needs in the patient journal for the next caregiver. •updates job knowledge and maintains certified nursing assistant status by participating in educational opportunities; reading professional publications; fulfilling continuing education requirements. •Protects the home health care company by adhering to professional standards, home care polic

Humble, Texas

Helping patients by supporting personal hygiene and daily living needs; providing comfort, transportation, and vital sign monitoring. · Provides patients ‘personal hygiene by giving bedpans, urinals, baths, backrubs, shampoos, and shaves; with travel to the bathroom; helping with showers and baths. · Provides adjunct care by administering enemas, douches, no sterile dressing, surgical preps, ice packs, heat treatments, sitz and therapeutic baths; applying restraints. · Maintains patient stability by checking vital signs and weight; testing urine; recording intake and output information · Provides patients comfort by utilizing resource and materials; transporting patients; answering patients’ call lights and requests; reporting observations of patient to nursing supervisor, · Documents actions by completing forms, reports, logs, and record. · Maintains work operations by following policies and procedures. · Protects organization’s value by keeping patients information confidential. · Serves and protects the hospital community by adhering to professional standards hospital policies and procedures, federal, state, and local requirements, and jcaho standards. · Updates job knowledge by participating in educational opportunities; reading professional publications; participating in professional organizations; maintaining licensure. · Enhances nursing department and hospital reputation by accepting ownership for accomplishing new and different request; exploring opportunities to add value to job accomplishments. Accomplishments Effectively assisted the RNs in developing and implementing specific development plans which raised patient satisfaction by 30%

Humble, Texas

Performs daily walks of department • promotes store sales and profits goals •conduct selling skills training customer service and product knowledge training for all department associates. •Trains all associates on merchandising standards •Exhibit an ownership attitude by promoting partnerships with store management. •Deliver excellence in customer services, including decision making/problem solving skills for service recovery. •conduct training for administrative procedures •provide feedback and input to assistant manager on development of department initiatives and plans. •Provide input and assistance to assistant manager in motivating, evaluating, able coaching and •counselling associates. •Review sales reports •Implement system to communicate all ROTOs. Promotions MAP activities and special events for each team member •Execute all safety and loss prevention standards. Responsible for, incorporating training programs and business objectives. •Act as customer service leader •Ability to sell and explain features and benefits of all merchandise •Exceptional leadership, communication& training skills •Ability to handle/prioritize multiple projects •Able to identify others’ strengths & assign work accordingly •passion for customer service •product knowledge •Results ownership Accomplishments Promoted to customer service supervisor in three months following excellence in providing customer service. Resolved customer complaints by identifying problems and taking appropriate corrective action – Resulted in 50% increase in department’s efficiency.

Nursing Assistant Certification, Nursing Assistant/Aide And Patient Care Assistant/Aide

Licensed Practical/Vocational Nurse Training