Tamara Moore Email & Phone Number

Washington, Dc, Us

Salesforce QA on a large, enterprise program for the United States Army’s Accessions Information Environment (AIE) to modernize their recruiting and accessions capabilities.

Alpharetta, Ga, Us

Washington, Dc, Us

QA Contractor supporting validation and verification of enhancements to the internal and external (Communities) PCORI Salesforce system and future migration from Classic to Lightning utilized for the management of healthcare research applications, merit reviews, and funding. Responsibilities include analyzing user stories, system and regression test script writing and manual execution, data validation, supporting user acceptance testing (UAT), communicating with business analyst and developers in support of defect management and resolution

Arlington, Va, Us

Acted as QA Lead responsible for managing a remote team on a comprehensive government program for a Service Cloud based project supporting front and back-end financial aid loan system processes. Currently oversee testing team release reporting, creation of testing deliverables (test plan and release status reports) review of testing documentation (test scenarios/conditions, test scripts) and manage all aspects of test phases (functional, system, integration, smoke, regression, and user acceptance), as well as defect analysis, reporting and resolution through communication with essential team members and stakeholders.

Sterling, Va, Us

Acted as the Lead Tester on the HRSA Enterprise Site Visits (ESV) team, which supports the end-to-end grants management lifecycle for all HRSA bureaus and offices via the Planning, Conduct, and Program Oversight modules within the Electronic Handbooks (EHBs) .NET application. Responsibilities included leading and managing junior testers, creating testing documentation (test scenarios, test cases, test strategy plans, test summary reports, 508 test cases, and performance test scenarios), managing code builds and product installs in appropriate environments, conducting testing (functional, system, integration with EHBs Technical Assistance Tracking System, 508/Accessibility, performance, and regression), managing all areas of UAT preparation and support, communicating with Developers and Business Analysts to analyze requirements, creating use cases and acceptance criteria following the SCRUM Agile methodology, and managing the resolution of current release and production issues. Additionally, acted as Lead Tester on government project supporting complex Insurance product lifecycle. Solely responsible for comprehensive system, data migration, data integration and functional testing of a custom Salesforce application, built on the Sales Cloud platform, and OPIC legacy systems. Additionally, created and managed testing documentation.

Mclean, Va, Us

Acted as a Business Analyst for major university's CRM Release 2.0 project which retired Goldmine, UMUC’s existing CRM application and migration to Salesforce. The project also centered on improving and automating existing student lifecycle processes and enhancements to case security and campaign management with integration to Silverpop for mass email communications. Was responsible for eliciting over 150 requirements and 50 user stories for the Service Center, Service Desk, Student Accounts and Financial Aid functional units at UMUC, managing weekly requirement review and Business Requirement document sign off sessions with the business. Additionally, as the QA Team Lead, was responsible for managing the QA team and developing testing documentation including the test plan and QA and UAT test scripts. Also, executed test scripts and validated results against user story acceptance criteria and managed defects from creation to resolution, working closely with the configuration, data and development teams.

New York, Ny, Us

Developed test matrices/scenarios and test scripts for Straight through Processing (STP) Phase 2, 3A and Global Calendar projects. Assisted the Test Lead and Sr. BA with the identification of required test data for test case execution. Additionally, was responsible for updating project documentation and conducting functional testing in EPIC/ETF Center and additional custody services applications. Utilized Quality Center 10.0 for functional and user acceptance test script and defect management. Interacted with Asset Servicing Technology and ETF Operations teams to implement defect resolutions.Additionally, collaborated with the Lead BA to elicit and document business and functional requirements. Acted as the primary liaison for subject matter experts (SMEs) and the Business Infrastructure Technology Services team to deliver a MS SharePoint 2010-based platform for the global Client Services Officer team. Acted as the Lead BA for multiple Financial Institution clients, analyzing the migration of client files from the company’s domestic securities platform (ASP) to the global platform (GSP) ensuring that all relevant data elements were included. Additionally, conducted system data mapping in collaboration with numerous IT system subject matter experts.

Pittsburgh, Pa, Us

Elicited and documented business and functional requirements, developed test plans and scripts, conducted functional system testing, provided user acceptance testing support, collaborated with functional areas of business and IT to analyze and implement solutions provide end-user support and training, SharePoint 2007 and Planview 10.0, analyzed data and performed system testing, assisted with the Lawson 9.0 Upgrade and Planview 10.0 Implementation, and created release note documentation

Bachelor'S, Sports Management

Master'S Certificate, Business Analysis, Six Sigma Green Belt