Accurately underwrite and service an assigned book of high-volume business while utilizing existing tools to streamline and improve upon efficiencies within the portfolio. Review renewal applications for additional information and required changes.Interacts with brokers to obtain information needed to complete renewal transaction. Input renewal information, quote, bind, and issue policies.Enter and clear submissions and generate invoices to be mailed to the broker.Prepare file used in policy construction and follow up with brokers and/or underwriters regarding outstanding questions and/or paperwork (e.g., subjectivities, underlying policies, policy information, etc.).Identify all required forms and materials related to policy issuance prepare policy and endorsements (monetary non-monetary) via Policy Document Management system.Mail policy to broker.Handle various requests/inquiries from brokers to include premium information, loss information, policy changes, submitting request for loss control visits, etc.Prepare activity logs that track steps leading up to policy issuance and perform reconciliations against reports generated from the underwriting system.Interact with other departments including Finance and Compliance to resolve discrepancies and/or issues.Handle pre-renewal activity to include the creation and distribution of renewal letters.

Deconstructs submissions by identifying, gathering and entering information into systems, pricing tools and models flagging referral triggers, and initiating/managing requests to internal service providers (e.g., rating).Gathers, analyzes, and ensures the accuracy of pricing and proposal information (rating and pricing tool output, proposal language, coverage forms and endorsements, financial and legal agreements and offer/ disclosure /election forms) used by the underwriter to complete the coverage review, hazard analysis, pricing strategy and proposal.Provides customer service to brokers and agents to facilitate the processing of business answers questions, resolves problems on topics such as policy transactions, billing, and service needs.Executes post-sale account management workflow, including initiation of billing, policy issuance, acquisition of account agreements, and file documentation.Initiates pre-renewal communications via conditional/non-renewal notice draft when necessary, supports the underwriter with mid-term account reviews/stewardship, ongoing service, service planning, and endorsementsIntermediate knowledge of commercial property/casualty pricing models, coverages, endorsements, forms, cancellation/conditional renewal requirements, terms, processes, and internal service departments.Basic knowledge of commercial lines products and contract language including regulatory and policy differences among applicable states.Ability to perform work accurately, timely, and with moderate supervision.Capabilities include critical thinking/problem solving, decision making, customer focus, detail orientation, written/verbal communications, organization, adaptability, courtesy, dependability, and ability to learn/apply new information quickly and accurately.Ability to work cross-functionally with internal and external teams to obtain an in-depth understanding of training requirements.Perform other assigned tasks as deemed necessary

Senior Account Manager/Workers Compensation Lead

• Verify eligibility and benefits, request referral and pre-certifications.• Effectively communicate with patient or responsible party concerning financial obligations.• Review clinical documentation to determine liability for outpatient services.• Coordinate with families regarding coverage details. • Work exclusively with management to develop and institute strategic planning ideas in order to limit denials for patients in need of emergent clinical treatment.

• Analyze hospital accounts and insurance contracts.• Communicate with a host of insurance companies to identify, recover, and redistribute claim payments.• File appeals on underpaid claims according to company mandated time limitations.• Accurately process refunds to attain the highest level of payment according to contract regulations set by both facility and payer

• Review hospital accounts and insurance contracts. • Work consistently with insurance companies to categorize and recover claim over payment or address underpayment.• Prepare reports and present appeals on previously denied claims.