Managed and Supervised 10 employees, resulting in 100% Customer Satisfaction and guaranteeing their continued patronage to the Company.Lead instructor for Customer Relationship Training; this was mandatory for all new employees to ensure standards and expectations of conduct.In Charge of New Release Openings and Special Screenings for the company, resulting in several excellent ratings in Customer Care and Service.Managed and Coordinated Cash reconciliation of all Cash Drawers and Company Safe; in charge of deposits and balances for assigned shift.Prepared weekly expense reports highlighting weekly profits and losses for corporate review.Streamlined daily inventory control procedures resulting in 90% greater accuracy resulting in monthly bonuses. Managed and Coordinated all start and end times of weekly playing bill of featured shows, to include New Box Office Releases (i.e. Dark Knight Rising, Hunger Games, etc.) , special viewing of early previews, and special events with the neighboring schools for field trips.Continued use of Microsoft Office; to include Excel, Word, and Outlook applications.

Responsible for the accuracy of daily monetary transactions per my assigned cash draw in excess of $15,000.00 dollars.Received Supervisory accommodation for Excellent Customer Service and accountability of Monetary Transactions during 3 quarterly reviews.In charge of creating and maintaining store displays and models.Managed and tracked special customer orders in produce and spirits.Person in Charge / Front End Checker, Nugget Markets

Marketed and sold communications systems to local corporations resulting in a savings to the client’s profit margin by 20%.Maintained and Managed 80 to 85 accounts during a monthly period ensuring quality Customer Service and Reliability.Awarded Top Sales and Marketing AssociateDuring Tenure added a 15% increase to profit due to customer relations and management.

Exceeded and Maintained excellent Customer Service during entire tenure with company ensuring continued patronage and increasing new business.Managed loan documentation to include personal credit reports, home appraisals, and sensitive financial information to ensure expedient loan facilitation.Maintained a 40 word per minute accuracy of typing skills.Professional Development / Education