Tamara Stephens Email & Phone Number

• Interview and complete intake paperwork for all clients and determine Medi-Cal eligibility for all clients on a monthly basis.• Prepare EMHS documentation as required. Work with administrative and clinical teams to develop, review and modify QA procedures related to program operations.• Implement data collection and record keeping procedures and systems to conform to EMHS recording and billing requirements.• Collect and record, using written or electronic media, all documentation necessary with EMHS fee- for-service billing requirements and track billings to completion.• Implement, monitor, audit information gathering, storage, and retrieval procedures, ensure accuracy, timeliness, and completeness, reporting delinquencies to the Mental Health Program and/or Clinical Directors.• Update appropriate program manuals, forms, technical materials, etc. to conform to changes in regulations or procedural modifications.

• Verified patient information; collected and assembled patient medical records, obtained discharge records.• Reviewed records for content, accuracy, completeness, and compliance with regulatory, legal, and organizational requirements.• Conducted audits, identified, and documented inaccuracies, and completed records in accordance with established criteria.• Prepared scans and indexed documents in the EHR system; verified the accuracy of scanned documents with source documents and ensured documents were legible and properly indexed for accurate retrieval.• Operated a variety of office equipment such as computer terminals, scanners, copiers, and information and image management systems.• Retrieved and researched medical or mental health charts; completed a variety of forms and documents relating to entries in medical records.• Adhered to privacy and security laws and requirements (HIPPA).

• Public Contact and dispatching• Drove a school bus over designated routes according to established time schedules; Load and unloadstudents safely at designated stops; Transported students and teachers on various special eventtrips.• Adhere to policies and procedures in maintaining appropriate student behavior.• Maintained bus in a clean and orderly condition, inspected and report any mechanical defects ormalfunctions.• Kept simple records such as daily log of route miles traveled, and pupils transported, and may makerelated reports to the Transportation Department office.• Refueled, checked oil level, water and checked tires, brakes, gauges, electrical systems, warning lights and buzzers, emergency fire extinguishers and reflectors, and emergency exits and doors.

• Supervised childcare and support staff as directed by the Administrator.• Perform quality assurance tasks such as file audits, home inspections and implementation of policyand procedures to ensure compliance with State and County Regulations.• Completed required documentation to remain in compliance, quarterly reports, rates etc.• Supervised and ensured childcare workers set limits for behavior and reinforce positive behaviorwhile working within the guidelines of the current treatment plan.• Followed agency policy, procedures, and protocols at all times.• Knew and understood the program rules, compliance guidelines, discipline practices and milieumanagement best practices.• Assured daily logs are completed in a timely fashion and include all relevant information forantecedents, behavior, responses, and intervention treatment goals.• Provided guidance, redirection and/or interventions during times of conflict and escalated behaviors.May 2011-June 2013Child Care Worker Full-Time 40 Hours Weekly• Provided supervision for dual status teenage males ages 11-18yrs old and Non-Minor Dependents.• 1:1 counseling and mentoring clients.• Conducted crisis intervention when necessary and as trained.• Provided transportation to school, recreational activities, and varies appointments.• Stored, distributed, and discontinued residents' medication.• Intervened when children are out of control, using authorized strategies and restraint techniques.

• Public Contact and dispatching• Drove a school bus over designated routes according to established time schedules; Load and unloadstudents safely at designated stops; Transported students and teachers on various special eventtrips.• Adhere to policies and procedures in maintaining appropriate student behavior.• Maintained bus in a clean and orderly condition, inspected and report any mechanical defects ormalfunctions.• Kept simple records such as daily log of route miles traveled, and pupils transported, and may makerelated reports to the Transportation Department office.• Refueled, checked oil level, water and checked tires, brakes, gauges, electrical systems, warning lights and buzzers, emergency fire extinguishers and reflectors, and emergency exits and doors.

• Coordinated all aspect of life in the group home.• Worked with children with serious mental health illnesses.• Reviewed medical needs of residents, schedule appointments with medical providers.• Monitored visits.• Attended scheduled meetings (e.g., court hearings, CFT’s, Wrap around meetings, IEP’s, TDM’s).• Implemented Behavior programs.• Coordinated activities of residents.• Communicated and interfaced with various groups and individuals (e.g., Law Enforcement, SocialWorkers, Physicians, Nurses, Families of clients, etc.).

• First line supervisor of childcare staff.• Provided training and job shadowing for new employees.• Ensured daily program schedule and structure.• Liaison between the childcare staff and the administrator.• Ensure physical plate of the facility was compliant with Title 22.• Various clerical duties (budget, updating LIC forms, Emergency and Evacuation plans, Timesheets,vehicle logs, etc.).Child Care Worker Full-Time 40 Hours WeeklyMay 2005-October 2009• Provide 1:1 counseling and crisis intervention.• Ensured residents attended scheduled services.• Case Management (participated in case conferences, individual education plan meetings,intake/treatment planning).• Stored, distributed, and discontinued residents' medication.

• Customer service and food service• Cashiering• Answered phones and managed reservations• Greeting, Seating, Assisting Customers• Processing/completing TO-Go orders• Maintained a budget and completed required paperwork at the end of shift

• Campus Security.• Supervised children of various ages in an educational setting.• Assisted in food distribution.• Responsible for campus cleaning and safety.

Soc/Beh Science

Associate Of Science - As, Criminal Justice And Corrections

Medical Assistant Certificate, Medical/Clinical Assistant Phlebotomy