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Tamara Walker Email & Phone Number

Service Design Lead at Peabody
Location: Greater London, England, United Kingdom 5 work roles 1 school
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Current company
Role
Service Design Lead
Location
Greater London, England, United Kingdom
Company size

Who is Tamara Walker? Overview

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Quick answer

Tamara Walker is listed as Service Design Lead at Peabody, a with 2113 employees, based in Greater London, England, United Kingdom. AeroLeads shows a matched LinkedIn profile for Tamara Walker.

Tamara Walker previously worked as Service Designer at Peabody and Service Improvement Lead at Catalyst Housing Limited. Tamara Walker holds Bachelor Of Science - Bs, Business Management from Kingston University.

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Peabody

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Profile bio

About Tamara Walker

Proven experience in improving and implementing new business processes to support business development, reduce customer effort and improve user satisfaction. Passion for analysing and reporting on key performance indicators and using this to identify further areas for improvement, or make recommendations to the business. Great communication and empathy skills as well as a friendly and outgoing nature. Results Orientated showing strengths in team building and engagement.

Current workplace

Tamara Walker's current company

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Peabody
Peabody
Service Design Lead
London, GB
Website
Employees
2113
AeroLeads page
5 roles

Tamara Walker work experience

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Service Design Lead

United Kingdom

Service Designer

London, Gb

Service Improvement Lead

I review and analyse business processes, to improve efficiency, effectiveness and/or usability. Research and report on comparative performance data. Presenting service improvement plans and recommendations to the Head of Customer Insight, senior managers and colleagues within the Directorate.Manage and develop relationships with project team members and stakeholders to ensure successful project outcomes. Proactively share customer insight across the business. Carry out several demand analysis of customers. Both collecting and analysing results before presenting them to the relevant heads of service.

Senior Service Administrator

London, United Kingdom

Complete monthly reviews and lean coaching sessions with Customer Service AdministratorsPlan prioritise and delegate work tasks Ensure the necessary resources and tools are available for quality customer service deliveryRespond and resolve escalated enquiries from the Customer Service AdministratorsDevelop and implement customer service policies and proceduresDefine and communicate customer service standards in weekly customer voice meetings, with department leadersOversee the achievement and maintenance of agreed customer service levels and standardsWhen required, provide support for retail store managersContinue customer service administrator duties Positively influence and contribute to the team culture and drive continuous improvement

Feb 2018 - Apr 2019
Team & coworkers

Colleagues at Peabody

Other employees you can reach at peabody.org.uk. View company contacts for 2113 employees →

1 education record

Tamara Walker education

FAQ

Frequently asked questions about Tamara Walker

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What company does Tamara Walker work for?

Tamara Walker works for Peabody.

What is Tamara Walker's role at Peabody?

Tamara Walker is listed as Service Design Lead at Peabody.

Where is Tamara Walker based?

Tamara Walker is based in Greater London, England, United Kingdom while working with Peabody.

What companies has Tamara Walker worked for?

Tamara Walker has worked for Peabody, Catalyst Housing Limited, Ismash, and Supercover Insurance.

Who are Tamara Walker's colleagues at Peabody?

Tamara Walker's colleagues at Peabody include Almira Cole, Millie Payne, June Felstead, Susan Marsh-Cann, and Xavier Siddique.

How can I contact Tamara Walker?

You can use AeroLeads to view verified contact signals for Tamara Walker at Peabody, including work email, phone, and LinkedIn data when available.

What schools did Tamara Walker attend?

Tamara Walker holds Bachelor Of Science - Bs, Business Management from Kingston University.

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