Tenet Healthcare Corporation – Atlanta, Georgia 2008- PresentPractice ManagerOversees daily operations of four hospital-based specialty clinics. Manages internal staff of 17 and five physicians in coordinating administrative, clinical and various service activities in the oversight of daily operations for surgical trauma (with teaching attestations), surgical weight loss, rheumatology and orthopedic trauma, with an annual volume of over 2,500 patients.- Interim manager for eight months of three additional practices; directed new practice conversion.- Corrects claims for rebill, analyzes claim tasks to provide corrective solutions to front-end.- Managed three clinic start-ups; flawless execution of Orthopedics’ move into new 9,000 sf space. - Oversees provider schedules, staff levels, clinic flow processes and compliance with MU.- Performs system analyst functions, translating physician functional needs for EMR modifications.- Responsible for front office operations such as scheduling, insurance verification, auths, co-pays.- Directs HR activities including recruitment of professional staff, creation of position descriptions, interviewing, continuous feedback, counseling, fostering engagement and annual evaluations.- Develops creative solutions/processes for patient experience, productivity and revenue flow.- Assesses data of daily financial performance, devising methods to reach optimal staffing levels.Property Manager Managed fiscal, administrative, and physical aspects of the Atlanta Medical Center outer buildings with nearly 500,000 square feet and over 100 medical office tenants in five campus facilities.- Developed and administered vendor contracts for property services; oversaw all tenant and capital improvements projects including obtaining funding, bidding, scope and project management.- Negotiated/prepared leases under regulatory and Stark; developed medical office timeshares.

Allied Barton Security Services – Atlanta, Georgia 2005-2008Operations Manager 2006-2008 Managed over 100 FTE’s for 21 accounts, providing contract security services with annual revenues in excess of $700K; averaged 68% direct labor and < 3% overtime.Operations Manager 2006-2008 - Created custom high-security programs, post orders and SOP’s for ADP and Georgia Tech. - Completed applications for Secret/Top Secret security clearances for GeorgiaTech Research.Security Director 2005-2006Member of property management team, directing all aspects of 24/7 security operations with a staff of twelve for BellSouth Headquarters (Campanile Building).- Key player in successful building evacuation exercise in class “A” high-rise building; spearheaded life safety training, tenant communications and coordination with local "Midtown Blue" police.- Oversaw AT&T merger downsizing and vacating of building; instituted procedures to verify and document items/equipment being removed from the premises in the BellSouth draw-down.

Maintenance Supervisor Maintenance Supervisor and planner/scheduler using Six Sigma/Lean methodologies plant-wide.- Implementation of computerized tracking for labor hours to work orders to increase productivity.- Organized “down day” tasks; prioritized operational and reliability requirements. Devised pre-positioning of parts, reducing down-time by 35% at $1,500 per hour (downtime costs).- Captured parts numbers correlating to entire production line and input into SAP for JIT deliveries.

United States Air Force – USA and Global 1985-2001 Manager of Engineering Services 1997-2001- Managed contracts and performed QA on real property maintenance and repair service contracts.- Maintained customer relationships with over 400 end customers; 60 vendors; managing a $40M annual budget for service contracts for real property services at Langley AFB, VA. Manager of Heavy Construction 1994-1996- Managed day-to-day operations of 33-person department from seven skilled trades in the upgrade/repair of over 400 facilities; execution of numerous capital projects in excess of $2.5M.- Spearheaded reconstruction of a historical (creosote) pier off the Chesapeake Bay with containment booms and renovation of a dormitory involving asbestos abatement. Facility Maintenance Manager 1989-1994- Devised three base facility maintenance programs for USAF HQ bases; devised schedules, maintained parts inventory, worked with facility managers to provide innovative solutions.- Supervised teams of up to 17 personnel in six trades for scheduled and preventive maintenance and repair of over 200 designated high-use facilities. Improved facilities used by base populace.