Tamara Abdallah Email & Phone Number

Dubai, Ae

Dubai, Dubai, United Arab Emirates

Overseeing a portfolio of renewal sales in the Cybersecurity sector for Middle East and AfricaImplementing an effective sales strategy for successProviding precise forecasts for the renewal business portfolioCultivating strong, beneficial relationships with customers, partners, and field sales representatives.

Dubai, United Arab Emirates

Created insights, governance of KPIs and metrics across Middle East and Africa for software sales and Life Cycle Management Programs, improving sales forecasting accuracy by 20%.Implemented a comprehensive dashboard for real-time tracking of KPIs, enhancing operational efficiency by 15%.Led strategic initiatives that increased market penetration by 25% in the Middle East and Africa region.Represented the region in global digital transformation programs, driving technology adoption… Show more Created insights, governance of KPIs and metrics across Middle East and Africa for software sales and Life Cycle Management Programs, improving sales forecasting accuracy by 20%.Implemented a comprehensive dashboard for real-time tracking of KPIs, enhancing operational efficiency by 15%.Led strategic initiatives that increased market penetration by 25% in the Middle East and Africa region.Represented the region in global digital transformation programs, driving technology adoption, and improving regional operational efficiency by 30%.High Impact Award 2021 Show less

Dubai, United Arab Emirates

Managed accounts within the Federal & Local Government sectors in UAE, as well as all accounts in the GCC.Successfully renewed maintenance and support contracts for customers' installed base through strategic collaboration with channel partners and distributors.Consistently overachieved annual sales quote with an average of 12%, generating revenue exceeding 15M USD.Renewal Account Manager of the Year 2017Highest Achievement Award Q2 2016

Dubai

Manage strategic distributors for MEAMonitor agreed goals and KPIsDrive MEA distribution campaignsSupport, educate and train the distributor on Milestone's solutions

United Arab Emirates

Working closely with our Silver and Gold partners and helping them achieve sales in the Professional Business Unit mainly, while also encouraging loyalty to our brand through our new generation Channel Partner Program and helping the partners grow. I achieved double my target for the year 2013.

Working on tenders, replying to customer questions concerning our software, helping our partners troubleshoot their problems on-site, providing system designs and calculations with server specs. Setting up for tradeshows like APS-Paris, MPOP and INTERSEC-UAE, IFSEC - UK amongs others. Assisting in aforementioned tradeshows by doing demos, gathering leads, and mainly networking with existing and potential customers.

Lebanon

Performed remote installations, on-site installations, remote upgrades and on- site upgrades for Ericsson Multi-Activation Server.Performed integrations between EMA and HLR, EMA and OSS, CCN and MSCsPeformed installations and testing for customer adaptations.Performed installations, upgrades of CCN and integration of CCN with SDP.The countries I have worked in are Iran, Congo, Madagascar, Jordan, Syria, and Ghana.Received the Experienced Integration Engineer Certificate from… Show more Performed remote installations, on-site installations, remote upgrades and on- site upgrades for Ericsson Multi-Activation Server.Performed integrations between EMA and HLR, EMA and OSS, CCN and MSCsPeformed installations and testing for customer adaptations.Performed installations, upgrades of CCN and integration of CCN with SDP.The countries I have worked in are Iran, Congo, Madagascar, Jordan, Syria, and Ghana.Received the Experienced Integration Engineer Certificate from Ericsson in October 2010September 2008: Attended ADMIN 1 and ADMIN 2 training course in ACT.Sun Solaris and Unix training. Show less

Tested and debugged banking modules of the Murex System.Automated and scripted test packages to perform quality control, including manipulations of databases using simple and complex SQL queries (updates, deletions, insertions, selections.)Took lead of stream validations (version validations, OS and hardware validations).

2006 BML Istisharat Beirut, LebanonDeveloperLearned to develop programs with Oracle forms and reports, using the company's own banking system development software I.C.B.S (Integrated Computerized Banking System).Learned how to manipulate a database using PL/SQL (writing triggers and queries).Received 2 weeks of intensive training on Oracle forms and reports.

Bachelor Of Science - Bs, Computer Science

Masters, Computer Science