Tamara (Tami) Carter Email & Phone Number

Portland, Oregon, Us

Portland, Oregon, Us

Managed daily tasks for a group of 20 – 25 claims analyst providing positive mentoring and training to individuals to increase accuracy and production in a fast paced work environment.• Supervised a virtual team using telephone and instant messaging communication both individual and team meetings.• Responsible for monitoring inventory levels and managing timeliness guidelines for a cross functional team.• Identified issues with incoming inventory and reported as needed to technical support for review.• Adapting to multiple changes in systems and programs as needed and support others in their learning of the changes.• Daily usage of Microsoft Office products including Outlook, Word, Excel, PowerPoint, and Access data bases for tracking and trending production and accuracy.

Portland, Oregon, Us

Assisting the team supervisor with the daily tasks of a group of claims analyst. Monitoring the daily production and accuracy of their work.• Answer questions on complex claims regarding the processing of benefits and contracts on medical claims. • Review staff errors for challenge and trending information for training needs.• Organized daily records for individual statistics and maintained time keeping records for each team member.

Portland, Oregon, Us

Worked in a fast paced environment processing medical claims by analyzing information for benefits and payments.• Maintained a high level of accuracy and production.• Promoted quickly to a senior analyst responsible for the more complex claims.• Recommended by supervisor to mentor entry level analyst, train them on more complex claims and answer their questions