Tamara Rivera (She/Her) Email & Phone Number

Berlin, Berlin, DE

Zurich, CH

Princeton, New Jersey, US

• Manage all onboards from start to finish for all temporary workers selected for client projects, including but not limited to: accepting work order in the Fieldglass tool, communicating initiation of on boarding to.
• Assist internal recruiting team with submitting requested job seekers to requisitions within the Fieldglass tool for temporary open positions at our clients (Bank of America and Morgan Stanley) work sites
• Created step by step process document on how to onboard a consultant for each of our clients (Bank of America and Morgan Stanley) to ensure we maintain compliance
• Deliver various reports utilizing the Fieldglass tool to capture daily open requisitions, work order expiration dates, managing of draft timesheets and tracking of KPI’s (Key Performance Indicators) to ensure clients.
• Accountable for quarterly Audit requests made by client
• Responsible for communicating important information and updates made within the program to internal team and employees

Duluth, Georgia, US

• Establish relationships with Global Sourcing & Procurement Services, Managed Service Provider, hiring managers, and staffing firms to assist in the on boarding of payroll workers at AIG.
• Act as on site point of contact for AIG hiring managers during the full life cycle on boarding process including but not limited to: entering job posting in Fieldglass, negotiation of final rates, assistance with.
• Manage rate increase request process for all active contingent workers.
• Develop Standard Operation Procedure documentation for Program Office.
• Act as the point of escalation for issue resolution.
• Selected as Matter Subject Expert (MSE) to work with Fieldglass Administration Team to provide suggestions for improvement and Quality Assurance testing support for numerous system releases.

• Serve as a liaison for Management, MSP and Client including all personnel functions.
• Work with suppliers/consultants on any questions regarding requisition status, contracts and enrollment process.
• Accountable and responsible for the evaluation of final procedures and quality control assurance. This includes periodic audits, metrics and audit assessment, and training of new team members.
• Implementation of new accounts
• Navigate and produce reports from various VMS systems (vendor management systems)
• Communication with other departments on a frequent basis to resolve discrepancies; and completing special projects as need dictates

• Responsible for answering calls/emails that come into the call center/Service/Flexcorp inbox.
• Help solve problems that affect a contractor/vendor’s payroll
• Research discrepancies with the deliverables provided to the client.
• Update information changes in Ultipro/ZC web as it pertains to the specific client for which the employee works.
• Maintain Knowledge and ability to research in multiple web based systems.
• Responsible for documenting all calls into the CRM system

Philadelphia, PA, US

• Responsible for the supervision of 60 hourly staff who are trained to transport patients to in/out patient destinations from the various test and admission sites.
• Responsible for OSHA related compliance including job functional training, safety training and a variety of mandated trainings in accordance with other federal and state regulatory agencies.
• Supervised the day to day operations of the Transportation Department in accordance with 1199 collective bargaining agreement.
• Rounding of hospital facility to maintain communication with all staff and patients.
• Submit payroll, vacation and time off requests
• Tour the facility to ensure staff is at the appropriate locations and that all patients are being transported in a timely and professional fashion.

Business Administration And Management, General

Diploma, Business