Tamara Roby Email & Phone Number

Kansas City, Mo, Us

Kansas City, Mo, Us

Lenexa, Ks

Kansas City Metropolitan Area

Actively involved in leadership decisions within the market center to drive profitability and productivity.Provides analysis of market trends, conditions and activities for competitive proposals and client support.Manages marketing strategy across social platforms, supported with monthly correspondence to enhance customer engagement and quality of experience.Contract drafting and negotiations.Strategic planning and implementation of customer prospecting and… Show more Actively involved in leadership decisions within the market center to drive profitability and productivity.Provides analysis of market trends, conditions and activities for competitive proposals and client support.Manages marketing strategy across social platforms, supported with monthly correspondence to enhance customer engagement and quality of experience.Contract drafting and negotiations.Strategic planning and implementation of customer prospecting and client experience plans, utilizing varying communication platforms.Diversity, Equity and Inclusion (DEI), Chairperson Show less

Kansas City, Missouri, United States

Senior Product Manager – Analytics and Insights- Supported AT&T as primary POC in the translation of key product and market strategies into quantitative analytical results. - Partnered in the design and planning of initiatives to support the product roadmap and drive customer engagement and satisfaction.- Developed and supervised SQL analysis plans to quantify customer experience and product sales performance on the web, mobile applications and within the Soluto… Show more Senior Product Manager – Analytics and Insights- Supported AT&T as primary POC in the translation of key product and market strategies into quantitative analytical results. - Partnered in the design and planning of initiatives to support the product roadmap and drive customer engagement and satisfaction.- Developed and supervised SQL analysis plans to quantify customer experience and product sales performance on the web, mobile applications and within the Soluto organization.- Designed & developed actionable testing strategies, data collection methodologies and outcome dashboards in Tableau.- Introduced a cadence of monthly client roundtables for the sharing and interpretation of analytical business insights and implications. Senior Product Manager – Client Operations- General Manager for Sprint and Boost/Virgin client program operations and project portfolio management. - Responsible for communication and insight into client program performance and operations at the sales and marketing levels.- Monitoring of daily carrier operations and SLAs, with prompt visibility and resolution of escalations and outages. Show less

Leawood, Kansas, United States

Implemented the first corporate-wide business intelligence software, with standardized data visualization for application to internal and external customers. Responsible for leading a team of 3 direct-reports, in routine and specialized analysis of healthcare products. Developed and maintained systems designed to monitor, measure and report performance and achievement of programs, long-term goals and strategic initiatives that have divisional and/or corporate impact.… Show more Implemented the first corporate-wide business intelligence software, with standardized data visualization for application to internal and external customers. Responsible for leading a team of 3 direct-reports, in routine and specialized analysis of healthcare products. Developed and maintained systems designed to monitor, measure and report performance and achievement of programs, long-term goals and strategic initiatives that have divisional and/or corporate impact. Presented quantitative support for plan renewals and new business, while assisting staff in workflow analysis and evaluating departmental reporting needs. Show less

Nashville, Tennessee, United States

Project support for implementation of Client-specific program changes by evaluating data-flow strategies and identifying opportunities for fraud/abuse within the new programs.Oversight of enrollment ETL projects designed to enhance client portfolios and insurance features.Managed system/product architecture between the Client and Asurion, with a solid understanding of the impacts between systems.Published and maintained documentation containing technical product roadmaps… Show more Project support for implementation of Client-specific program changes by evaluating data-flow strategies and identifying opportunities for fraud/abuse within the new programs.Oversight of enrollment ETL projects designed to enhance client portfolios and insurance features.Managed system/product architecture between the Client and Asurion, with a solid understanding of the impacts between systems.Published and maintained documentation containing technical product roadmaps and operating parameters for end users as well as IT professionals.Worked with business partners in the analysis of strategic program changes, and provides trusted recommendations for structured enhancements. Show less

Nashville, Tennessee, United States

Implementation Consultant and Sr. Architect for Cognos 8 BI within Actuarial Technical Support Group.Trained end users on report authoring and data analysis. Analyzed efficiency of Cognos 8 reporting tools vs. SQL queries and Microsoft Excel pivot tables and charts; comparing both user interaction as well as server tasking.

Birmingham, Alabama, United States

Project manager over predictive modeling for company-wide pricing study using multiple regression analysis.Prepared appropriate exhibits for the Annual Statement and quarterly trend reporting to CEO on company vs. industry claim frequencies and severity by state.

Ms, Applied Mathematics

Ba, Mathematics, Minor - Biology