Two roads diverged in a yellow wood,And sorry I could not travel bothAnd be one traveler, long I stoodAnd looked down one as far as I couldTo where it bent in the undergrowth;Then took the other, as just as fair,And having perhaps the better claim,Because it was grassy and wanted wear;Though as for that the passing thereHad worn them really about the same,And both that morning equally layIn leaves no step had trodden black.Oh, I kept the first for another day!Yet knowing how way leads on to way,I doubted if I should ever come back.I shall be telling this with a sighSomewhere ages and ages hence:Two roads diverged in a wood, and I—I took the one less traveled by,And that has made all the difference.‘The Road Not Taken’ by Robert Frost
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Innovation Lab Team LeadBooking.Com Jun 2023 - PresentAmsterdam, North Holland, Netherlands -
Innovation Lab SpecialistBooking.Com Nov 2021 - Jul 2023Amsterdam, Noord-Holland, NederlandAs a subject matter expert, I collaborate with cross-functional teams to identify areas of improvement in our customer service products. Through ideation and testing, our goal is to shape these products and make them ready for successful integration.Performing Business Acceptance Testing, User Acceptance Testing, Regression Testing and Quality Audits -
Customer Service SpecialistBooking.Com Feb 2018 - Nov 2021AmsterdamEnsure a high level of customer satisfaction by resolving a wide range of issues through multiple communication channels including phone, email, and live chat. -
Floor Manager2Contact Dec 2016 - Feb 2018Haarlem En Omgeving, NederlandEnsuring the sales and service targets were met on a variety of campaigns by providing relevant onboarding trainings, analyzing performance levels, coaching agents on their performance quality, and providing support and guidance to team members who required additional assistance in meeting performance expectations. -
Contact Agent2Contact Dec 2013 - Dec 2016HaarlemHandling inbound and outbound sales and service calls for XS4ALL, KPN and Telfort. In this role, I was responsible for building rapport with customers, understanding their needs, and effectively communicating the value of our products and services. -
Marketing InternRtv Zaanstreek Feb 2017 - Sep 2017Koog Aan De Zaan, Provincie Noord-Holland, Nederland
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Sales AssociateMaza Mediterranean Delicacies Sep 2015 - Feb 2016Foodhallen AmsterdamMaza Foodhallen Amsterdam is the testing hub for Maza products not yet which are not yet available in stores. I was responsible for providing excellent customer service, engaging with customers, providing product recommendations, and educating customers on the unique offerings of Maza. -
Marketing And Sales InternHansel, Salades En Sauzen B.V. Aug 2015 - Jan 2016ZaandamInternship with a primary focus on optimizing the current communication strategy for their business-to-consumer product "Maza" spreads on events. I did extensive research on their target audience and analyzed their current communication strategy to identify areas for improvement. Made an optimized communication strategy based on my findings. -
Sales AssociateFoot Locker Europe Aug 2014 - Feb 2015HaarlemAs a sales associate at Footlocker, my primary responsibility was be to provide great customer service to shoppers in the store. In addition, I was responsible for achieving sales targets by actively engaging with customers and promoting special deals and promotions using a customer-focused mindset, a passion for sneakers and sportswear, and a drive to achieve sales targets. -
Store CashierAlbert Heijn May 2011 - Oct 2013Zaandam, North Holland, Netherlands -
Teacher In TrainingOranje Nassau School Sep 2012 - Feb 2013Amsterdam, Noord-Holland, NederlandAssisting the classroom teacher in delivering lessons to children between the ages of 9 and 11.
Tamar A. Education Details
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Food, Commerce And Technology -
Senior General Secondary Education
Frequently Asked Questions about Tamar A.
What company does Tamar A. work for?
Tamar A. works for Booking.com
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Tamar A.'s current role is Booking.com.
What schools did Tamar A. attend?
Tamar A. attended Hogeschool Inholland, Hogeschool Ipabo, St. Michaël College.
Who are Tamar A.'s colleagues?
Tamar A.'s colleagues are Vera Sakharova, David Lowe, Carla Castañeda, Jin Jia (Andy) Chang, Linh Quach, Karin N, Oksana Z..
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