Director, Information Services (2007-2012)
Mississauga, Ontario Canada
•Provided IS leadership to the Canadian business in the implementation of system solutions to enhance business / system processes and to achieve competitive advantages•Member of the Canadian Management team - identified and implemented key business improvement initiatives to contribute to the achievement of the company's business targets. Canada division consistently achieved higher than average industry growth in recent years.•Championed the system implementation of B2B projects in North America / Australia. Implemented best practice projects with Wal-mart, Target, Loblaws, Costco, Sobeys, etc.•Regional IS lead to implement the B2C/eTailing solution in North America with Amazon.com, Wal-mart.com, Drugstore.com etc •Represented North America IS team to participate in the global strategic initiatives: SAP study and business cases assessment; implemented Master Data Management project to develop a global process for Item Master maintenance and data quality improvement•Led the system and B2B integration of Adams, SSL and Combe businesses to Reckitt Benckiser during the period.•Managed the systems and process integration of Canada back office and Supply business functions to the RB US operation in 2009 which achieved significant business cost saving in Canada.•System Platforms successful implemented: Siebel CRM upgrade, Cognos BI, Cognos TM1 Planning, GS1 GDSN (Global Data Sync Network) Compliance, Point of Sales (POS) systems (Nielsen & Shiloh), SAP Requirements Study, EFT (Electronic Funds Transfer) automation with CitiCorp & JP Morgan