Tamara Haskins Email & Phone Number

Dallas–Fort Worth Metroplex, Texas, United States

Leading the design, implementation, and optimization of performance support based learning and engaging learning solutions across the organization. Focused on enabling key partners to elevate their strategic goals and drive revenue growth through tailored learning initiatives. Oversee team management, ensuring that internal capabilities are continuously developed and aligned with organizational needs. Fostering a culture of continuous learning and empowering employees at all levels to enhance their skills, drive professional development, and contribute to the organization’s long-term success.

Plano, Texas, United States

• Skills-Based Analysis: Design and implement a comprehensive skills assessment program that evaluated the proficiency of 1,300 employees in key areas critical to driving organizational success. This initiative provided essential data for strategic skill gap analysis and development planning, improving the skill gap.• Strategic Alignment with Corporate Objectives: Spearheaded collaborations with senior leadership to tailor training solutions that align seamlessly with strategic business priorities, enhancing organizational agility and supporting key business initiatives.• Leadership and Technical Training Advocate: Functions as the primary learning advisor for the Executive team in North America & Canada, elevating technical acumen and leadership skills, which contributed to improvement in field leadership effectiveness.• Training Development and OKRs Achievement: Manage the development of curricula tailored to employee needs, significantly contributing to the attainment of Operational Key Results (OKRs) through targeted learning strategies.• Future-focused Training Initiatives: Create and implement forward-thinking training plans for products and solutions, closely aligned with the leadership team's immediate and strategic goals, resulting in increased product knowledge and operational readiness.• Vendor Management and Budget Optimization: Managed critical vendor relationships and budget allocations for training development, achieving cost reduction in external training expenditures.

Dallas, Texas

• Strategic Technical Leadership: Spearheaded learning initiatives as a technical leader for staff, talent resources, and customer-centric projects, ensuring alignment with organizational goals.• Team Management: Directly supervised a multidisciplinary team of support and migration engineers, content writers, instructional designers, and developers, fostering a collaborative and high-performance culture.• Cloud and Technology Learning Initiatives: Directed innovative cloud and technology-based learning projects, boosting technical proficiency and adoption rates across our customers’ organization.• Process Standardization for Stakeholder Analysis: Established and managed standardized processes for conducting need assessment interviews, ensuring accurate capture and analysis of stakeholder requirements.• Cloud Environment Management: Built and administered cloud test environments and customer production infrastructures, ensuring robust testing and operational reliability.• Cloud Services Development: Developed comprehensive cloud implementation packages, optimizing technology deployment and cost-effectiveness for managed services.• Financial Oversight: Monitored and maintained project budgets, ensuring financial discipline and cost-efficiency throughout project lifecycles.

Remote

• Strategic Planning: Developed strategic training plans aligned with C-level goals, improving learning outcomes and stakeholder satisfaction.• Leadership in Content Development: Directed a diverse team of content developers, instructional designers, project managers, and contractors, ensuring the delivery of high-quality educational resources.• Team Leadership: Led a global team in the creation of technology-based learning solutions for Hitachi products, resulting in an increase in global sales through enhanced training programs.• Stakeholder Engagement for Improvement: Fostered ongoing collaboration with personnel at all levels, from engineers to C-level executives, to continuously enhance the quality and relevance of learning assets.• Strategic Learning Needs Assessments: Conducted detailed learning needs assessments to align educational solutions with the company’s strategic priorities and goals.• Performance Enhancement Training: Developed targeted training solutions to address prevalent issues and common errors, significantly improving performance and operational sustainability.• Cross-functional collaboration: Collaborated with product engineering and marketing teams to anticipate educational needs for new and upcoming products and solutions.• Performance and Leadership Programs: Managed comprehensive performance support and leadership development programs, strengthening leadership capabilities.

Dallas, Texas & Atlanta, Ga

• Strategic Sales Collaboration: Collaborated effectively with sales representatives to deliver detailed technology insights and solution information, enhancing product understanding and sales effectiveness.• Solution Architecture: Designed tailored solutions that align seamlessly with customer business objectives, ensuring technology implementations enhance operational goals.• Client Engagement Expertise: Fostered strong relationships with a diverse client base including enterprise, government, financial, and strategic accounts, ensuring their unique needs were met.• Customer Environment Analysis: Conducted thorough assessments of customer environments to guarantee that Hitachi solutions effectively addressed specific challenges.• Presales Engineering Leadership: Directed and enhanced the skills of internal and partner presales engineers across the territory through targeted training and mentorship.• Technical Advocacy: Delivered persuasive technical presentations that showcased the strengths of Hitachi solutions.• Presales Support Excellence: Provided expert presales support, emphasizing the benefits of storage solutions, cloud computing, and converged platforms tailored for enterprise customers.• Partner Enablement: Enabled partners with essential tools and knowledge for effectively marketing and selling Hitachi products, boosting sales performance.• Network Design and Implementation: Developed sophisticated environmental and architectural designs to ensure robust and scalable network configurations.• Demonstration and Proof of Concept Management: Managed engaging product demonstrations, onsite evaluations, and proof of concepts (POCs) for prospective customers, illustrating product efficacy and value.• Financial Impact Analysis: Utilized Total Cost of Ownership (TCO) and Return on Investment (ROI) tools to highlight the financial advantages of Hitachi solutions compared to competitors, influencing buying decisions.

Completion Of Graduate Studies & Coursework, Education - Instructional Design For Online Learning

Master'S Degree, Information Technology - Network Design Studies

MS Information Technology

Bachelor'S Of Science, Networking And Telecommunications

BS Telecommunications Management