Helping clients achieve their goals, marketing, front desk support, and account management.

Review new and recredentialing applications for completeness. Contact provider to obtain information necessary to complete application. Complete primary source information, including verification of licensure, board certification, hospital privileges, malpractice history via National Practitioner Data Bank. Assess incoming documents for accuracy and completeness, ensuring proper system filing for all received information. Updating credentials database in Echo and hard-copy files according to Joint Commission standards. Meeting coordination and minutes for several department specialties. General office duties as required.

Transcribed medical dictations for a large pediatric hospital utilizing the ChartScript.Net platform. Processed billing on a monthly basis. Processed payroll information for the group of 20+ transcriptionists. Answered incoming phone calls and general office duties as required. Document edits are required. Setting up access for and training physicians or new transcriptionists.

Transcribed medical dictations remotely for a large out-of-state multi-hospital system.

Transcribed medical dictations remotely for a large teaching physician hospital utilizing the ChartScript.Net platform.

Edited transcribed documents. Fielded multi-line phones. Quarterly audits of contracted staff for quality control. One-on-one training with physicians for use of the systems. Processed bi-weekly payroll for 35 contracted staff. Processed monthly billing for various hospital clinics. Coordinated with the IS team in building the new web-based transcription/dictation system to be used hospital-wide. Provided on-call support during and after go-live of the new system. Maintained and updated physician information database. Customer assistance for all hospital physicians as well as staff with system questions and problems. Pulled, filed, and updated patient charts as needed.

Copied patient records. Completed patient information requests by copying charts. Filed charts and microfilm. Pulled charts for research lists. Holiday coverage and as-needed backup support for front desk and customer service. Utilized multiple computer systems to access patient records.