Business Manager over 50 Perkins restaurants in 5 states (The largest Franchise Group for Perkins Corporate) and 7 Quaker Steak and Lube Franchise restaurants in PA, OH, FL, and WV. And 14 Corporate Restaurants in OH, PA, IN, WV and VA as well as the Corporate Entity for the Quaker Steak and Lube Brand.~ Utilize strength in communications and organization to be the core home office lead to the Vice President, 14 Regional Directors and their respective management teams for their restaurants. ~ Manages all restaurant growth and day to day operations, communication of all policy's and procedures, general liability issues, and all reporting composed to assist the team in their day to day goals. ~ Manages Compliance and Updates for POS Systems in both concepts. Including PCI Compliance regarding credit card processing.~ Knowledgeable in contracting of all utilities / vendors and assessing to ensure financial savings.~ Manages all travel/accommodations and all relevant materials needed for Management Team meetings and conferences.~ Conducts all levels of incoming and outgoing communications (i.e. customer concerns and diplomatic responses, vendor invoice resolutions, communications with Franchise headquarters, etc.) ~ Develops and distributes materials for staff and management for training, communication of procedures, and development.~ Manages all new restaurant development from coordinating initial building plans to the actual opening. Managed all acquisitions during the purchase of existing restaurants which included vendor analysis and change as needed, coordinating and managing all internal and external updates and all licensing transfers.Proficient with Microsoft Office - Microsoft Teams and Sharepoint.

Prepress position - include producing and bending the plates used in the machines to create the daily paper and the flyers inserted inside the paper. Work on InDesign program to put the daily pages together and send to computer for production.

Started as Service Department Secretary/ Dispatcher for 3 Service technicians. Responsible for all Invoicing and Accounts Receivable.Promoted to Administrative Secretary over fuel oil delivery/motor oil sales and transport divisions in the company. Responsible for all Invoicing and Accounts Receivable also.Promoted to Executive Administrative Assistant overseeing an office staff of 4, 5-6 Retail Fuel Oil Drivers and 4-5 Transport Drivers as well as the Service Department. Managed all billboard advertising ,newspaper advertising and hiring ads.Assisted in set up and training for one of the new inter company billing systems. Created multiple reports and Powerpoint Presentations for the Branch manager to utilize as supervisor over the branch. Coordinated Drug testing for all Drivers and Techs. Responsible for all Safety and OSHA issues.