Negotiated prices, specifications and logistical issues with vendors that lead to reduction in costs for company and customers.Instrumental in developing systems for handling shipments of orders, and customer service issues more effectively. Liaised with commissioned Sales Representatives to facilitate sales of over four million dollars through strong organizational and interpersonal skills.. Worked directly with customers on creating and implementing shipping practices,… Show more Negotiated prices, specifications and logistical issues with vendors that lead to reduction in costs for company and customers.Instrumental in developing systems for handling shipments of orders, and customer service issues more effectively. Liaised with commissioned Sales Representatives to facilitate sales of over four million dollars through strong organizational and interpersonal skills.. Worked directly with customers on creating and implementing shipping practices, as well as providing excellent customer service both face to face and over the phone. Consistently completed projects within budgets and deadlines, and ensured quality work and absolute customer satisfaction.Actively participated in modifications of plans for highest and most efficient use, overall reduction in costs and increase in quality standards.Coordinated out-of-state showrooms for company, capitalizing on the outstanding products and customer service Show less

Directed start up of company's first location outside North Carolina. Oversaw aspects of procurement, new development and sales. Hired and trained, new employees in technical aspects of job, as well as company policies and procedures. Managed all aspects of customer service and oversaw on time deliveries. Driving force behind company’s growth, networking with local organizations through own initiative.