Manage and provide advice, support and instruction in relation to RPL, Skilling Solution Queensland Scholarships DP creations, enrolment processes, data errors and rectifications, fees and waivers;Manage, monitor, report and implement all associated RPL contract responsibilities;Research, collate, monitor and report on all RPL requirements to the General Manager, Training, Development and Delivery;Ensure the RPLCRM is maintained and monitored;Develop, review, negotiate and implement processes to support and facilitate RPL as a service/product and for quality improvement;Manage Administration and Educational staff in relation to RPL delivery;Liaise with customers, business and other government agencies in all facets of RPL; andProvide quarterly reports to Executive Management Team regarding RPL

Provide confidential high-level executive support to the Institute Director and Executive Management Team;Maintain an effective flow of communication between the Institute Director and the officers who support the Minister, Director-General and Deputy Director-General, major local, national and international business clients and the media;Prepare correspondence, briefing papers, submissions, discussion papers and reports for/and on behalf of the Institute Director, utilising a range of software packages;Research and subsequently prepare succinct, accurate and effective responses to Ministerials, client complaints, media reports and Freedom on Information requests;Provide direct support in the preparation of papers, agenda’s, minutes and follow up actions for committees chaired or attended by the Institute Director or Executive Management Team;Provide high level advise to managers and staff within the Institute in relation to strategic activities, procedures, correspondence responses and reporting requirements;Management of Executive Manage Teams diary appointments, travel, daily meeting papers and scheduling of strategic meetings;Co-ordinate the collation of records for the submission for Freedom of Information requests and liaise with the Freedom of Information Unit in regards to request for releases of information;Monitor tracking and signing of documents with the Directorate and provide advice to staff on the status of submissions, signing or businesses cases;Liaise with Educational Teams and Marketing to co-ordinate events through the Office of the Institute Director;Supervision and training of administration and executive support staff; andDay to day management of the Loganlea and Mt Gravatt Campus Institute Directorate office.

Executive Support Officer/Personal Assistant

Provide a comprehensive range of administrative and executive support services to senior executive staff within a variety of Government departments