Tammy Good Email and Phone Number

As a manager I work on the staff and doctors schedule, conduct staff reviews, lead staff meetings, keep track of inventory and ordering within our budget, do monthly statements, and create necessary forms. I helped launch a new computer software called Neo for our hospital software, within the system I had to create templates specifically for each doctor, surgeries, and procedures. I also had to put in our inventory and pricing. I am able to articulate what is needed to get done by staff, along with communicating and listening to them. Working as a manager I also filled in as a receptionist or a veterinary assistant when needed due to staff being out or short staffed. I am able to use a multi line phone system and schedule appointments and surgeries appropriately. Make proper and efficient medical notes. Assist in surgeries and appointments.

Practice Manager with Veterinary Assistant and Receptionist duties. Scope of duties involved: ensuring the hospital was within budget, ordering hospital supplies, organizing doctor and staff schedules and team meetings, handling and resolving conflicts of clients and staff, overseeing and supporting a team of twelve, while maintaining a quality and efficient flow of patients. Veterinary Assistant duties involved pre-rooms, vitals, adhering to hospital standards to keep pets safe, blood withdrawals, placement of iv-catheters, assisting in surgeries by monitoring patients, taking digital radiographs, giving vaccines/injections, filling medications, nail trims, and accurate medical notes in patient records. Receptionist duties involved answering a 4-line phone system, scheduling appointments, and in-take and out-take of clients.

Beginning role as a Front Desk Receptionist with promotion to Lead Receptionist and promotion again to a Veterinary Assistant/Unlicensed Technician. Commitment to a company for ten years, demonstrating desire of accomplishments in personal performance, accomplishment, and growth within a company. Providing the highest quality of pet care, while maintaining exceptional communication and building rapport with clients. Managing a 4-line phone system, scheduling appointments, working with the infinity computer system, and intake and charging out of clients. Additional duties involved drawing blood for lab work, giving injections, taking radiographs, assisting in surgeries and filling of medications.

Receptionist duties in a fast-paced five doctor hospital. Duties involved communicating with clients, managing a 4-line phone system, scheduling appointments, working with cornerstone computer system and intake/charging out of clients. Scrubbing files, ordering office supplies, and monthly reminders.

Possessing many talents and capabilities in front desk roles. Managing all front desk duties while greeting customers and providing opening and closing of paperwork. Supervising a minimum of 4 at a time. Assigning lanes for leagues. Additionally assisted in events with the event coordinator.