Received extensive training on product and services. Route coverage for several colleagues. Built a territory with several satisfied customers. Helped improve overall menu offerings through suggested updating. Maintained customer loyalty in a demanding field through my talents and personality. Highly effective at securing trust and overall satisfaction with my customers.

Originally hired as an assistant manager. Duties included service department. Hiring and training staff for new restaurant concept. Strong leadership skills found me promoted to bar manager. As a bar manager I was in charge of controlling alcohol cost, promotions and creating an energetic atmosphere. Promoted to culinary manager. Led a successful team that had food cost controls ion line as well as completing menu changes and adapting to different foals and objectives. Completed LADDER… Show more Originally hired as an assistant manager. Duties included service department. Hiring and training staff for new restaurant concept. Strong leadership skills found me promoted to bar manager. As a bar manager I was in charge of controlling alcohol cost, promotions and creating an energetic atmosphere. Promoted to culinary manager. Led a successful team that had food cost controls ion line as well as completing menu changes and adapting to different foals and objectives. Completed LADDER program. A leadership development coarse with Darden Corporation. Went through a cooperated restructuring. Was successful in my commitment to the company. Was promoted to General Manager where I took over Smokey Bones, Grand Rapids. Built a successful management team. Helped in the Branding of our business. Focus on creating an energetic atmosphere and establishing our company as a destination place to dine and drink. Show less