Tammy Smith, Sphr, Shrm-Scp Email & Phone Number

Greater Minneapolis-St. Paul Area

Founded in 1901, MRA is a nonprofit employer association that serves more than 4,000 employers, covering more than one million employees worldwide. As one of the largest employer associations in the nation, MRA helps its member organizations thrive by offering the most comprehensive assortment of HR services, talent management, learning and organization development opportunities, and total rewards planning to help businesses build successful workplaces and powerful workforces. To learn more about how MRA provides professional HR and business expertise, visit www.mranet.org or http://tinyurl.com/MRAonLinkedIn.

Greater Minneapolis-St. Paul Area

Greater Minneapolis-St. Paul Area

Instructional strategy, rapid design and vILT production services for Fredrickson Learning client; Cargill, Inc. Participated in planning meetings, assisted with workshop design and learning asset wireframes. Advised on virtual training best practices. Acted as producer for virtual workshops.

Greater Minneapolis-St. Paul Area

Instructional strategy, writing and consultation services for Teach Your Thing client; Office Accomplice. Participated in consultation meetings and assisted with project analysis, design, development and implementation. Advised on interviewing and onboarding best practices. Designed and delivered interview tools and 90-day onboarding program.

Minneapolis, Mn Field Office

Lead team to analyze, design, develop, deliver and evaluate learning solutions for 265+ department stores and furniture galleries. Consult with business units and conduct needs analysis to address learning needs including onboarding, job/technical skills, leadership development, company initiatives, new systems, store openings and special projects. Support strategy, planning, budget and executive communication.- Reduced new store opening HR costs by 28%: improved technology and processes in field hiring and training centers.- Reduced new employee time-to-readiness by 25%: designed new orientation content, on-the-job training, admin tools and mentor programs.- Improved performance and retention for front-line supervisors, in-store HR positions and other targeted areas of business: designed blended training curricula, communication, evaluations and reporting.- Grew Individual Development Planning participation: built online assessment, development and tracking tools.- Supported Succession Planning: updated store career development programs and built online cohort.- SharePoint Onboarding Portal implementation: built web pages to support new hire assimilation.- Cornerstone LMS implementation: participated in selection, configuration, testing, marketing, training and evaluation; supported ongoing administration, end-user support, reporting and analysis.- Designed training and supported change management for multiple system implementations and updates.

St. Cloud, Mn Regional Office

Assess, design, develop, deliver and evaluate new management onboarding process for 8 store brands after a company acquisition.- Implemented HRIS and LMS reporting and recruiting partnerships to ensure 100% enrollment.- Assessed and updated program structure, peer mentor roles and feedback cycles. - Curated courses and mapped blended curricula for management/supervisory skills.- Partnered with HR/Employee Relations to create virtual training curricula for HR/Operations.- Partnered with Learning Technology Team to integrate virtual training with LMS.

St. Cloud, Mn Regional Office

Develop, maintain, deliver, track and evaluate learning programs for 72 department stores. Create and facilitate in-person and virtual training for interpersonal, management/supervisory and technical skills. Create and conduct train-the-trainers for company initiatives, customer service, policies and procedures.- Supported SumTotal LMS implementation: created virtual classes, e-learning courses, blended curricula and communication; supported ongoing administration and reporting.- Designed training and supported change management for new and existing systems after a Company acquisition.- Updated and facilitated manager-in-training program to support stores replacement planning.- Designed training for sales/KPI metrics, employee coaching and performance management.- Designed recruiting and interviewing training, recruitment planners, and interview guides.